Please consider moving this question as-is (no need to recreate) to the proper forum for maximum visibility. Questions written to the users' own "Discussions" space don't get the same amount of attention and questions can go unanswered for a long time.
You can do so by selecting "Move" under ACTIONS along the upper-right. Then search for and select "Avamar Support Forum" which would be the most relevant for this question.
christopher_ime
4 Operator
•
2K Posts
0
July 13th, 2013 22:00
OSCAR-VRTC,
Please consider moving this question as-is (no need to recreate) to the proper forum for maximum visibility. Questions written to the users' own "Discussions" space don't get the same amount of attention and questions can go unanswered for a long time.
You can do so by selecting "Move" under ACTIONS along the upper-right. Then search for and select "Avamar Support Forum" which would be the most relevant for this question.
OSCAR-VRTC
22 Posts
0
July 15th, 2013 02:00
Done.
El 14/07/2013 7:37, Christopher Imes escribió:
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DELL-Leo
Community Manager
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9K Posts
0
July 17th, 2013 19:00
Hi Oscar,
Please try to check the issue as following:
- Whether the hostname of the client exist on the network.
- Whether both of Avamar servers can communicate with the client.
- Whether Avamar client software is installed on the client normally.