Alert Code: 0x7404 and Alert Code: 0x7409 ( EMC CX 4120)

Please check the array status from Unisphere/Navisphere. Ensure the SPS ,Power supplies and other components are working fine.  As per the message, it is an SPS fault/issue.

If you see everything fine from Unisphere, it may have happened because of power failure/fluctuation from the UPS side. If you are seeing some fault in Unisphere, please register an SR with EMC support.

Hi Roger Thanks.. can you guide me Where i have to be check DPE LED and write cache option ? Hope DPE LED is front side of the Hardware  panel...

The alert might be generated by the weekly standby power supply (SPS) test. Is your DPE's fault LED on? Is the write cache still disabled? If not, you can ignore it.

Refer to KB emc208281 and emc171275 for the details.

Thanks Unisphare not working for me? Please can you send me download link for unisphare ?

You can access the Unisphere manager by typing in  http://SP_IP_address/

You can check the LED status in the server room (yes, it's on the front panel), or do it remotely from Navisphere/Unisphere GUI:

Point your broswer to SP's IP address, then it will launch the Navisphere/Unisphere management console:

Navisphere:

Right-click on the storage (the SN) > Properties:

Unisphere:

Thanks Vipin . Let me try download unisphere for further check.

Hi Roger.

Thanks Here with i have posted our storage details. Please have a look Hope everything seems to be good. Please your command . screen

As you can see from the snaps, the SPS A is faulty. Check the SPS B (if present) cabling also as it is showing empty.

You can not download the Unisphere. Depending on the FLARE Version on a CLARiiON, it opens a the Management Software when you type in a Storage Processor's IP Address.

Hi

Right now i'm using Navisphere. I would like to manage through Unisphere also. Please any one help me .How get and use .Unisphere.

Hi

Problem has solved itself. Now it comes original state. Thanks for all get  and good response this community. .

Once again thank you so much.

The Array, the CX4-120, has Navisphere built into the software on the array. When you access the array using a browser (IE) the array will start the Navisphere user interface (as in your screen shots above). Unisphere is for arrays running flare code 30 and higher. For your array you do not need Unisphere until you upgrade the flare code to release 30 and then it will be installed on the array as part of the upgrade.

Some models of the CX4-120 only came with a single Standby Power Supply (SPS - this is the battery backup unit). Your problem probably was the SPS for SPA was charging and once it finished charging, it came back on-line.

For better protection, you should explore the possibility of adding the second SPS on SPB. Contact your local EMC group to ask about this upgrade.

glen