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2 Intern
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146 Posts
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3294
March 25th, 2009 11:00
Call Home Template and SNMP Problems
I have configured our call home template to use SNMP, however, our monitoring center is not seeing any traps being recieved from our environment when issueing a test. Is anyone aware of a log file on the CLARalert host or any additional troubleshooting means to diagnose an inability to send alerts with SNMP?
Navisphere Management Domain 28
CLARalert 28.
Navisphere Management Domain 28
CLARalert 28.
0 events found
No Events found!
kelleg
6 Operator
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4.5K Posts
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March 25th, 2009 14:00
Right click on SPA and select Properties, on the Network tab at the bottom of the page see if the SMNP Read requests are enabled. Click on the HELP button while on the tab:
Enable/Disable processing of SNMP MIB read requests Enables or disables the SNMP service on the SP.
SNMP Community Lets you change the name of the group (SNMP community) that includes devices and management stations that are running SNMP.
glen
wescott1
36 Posts
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March 26th, 2009 11:00
Right click on SPA and select Properties, on the
Network tab at the bottom of the page see if the SMNP
Read requests are enabled.
Sorry, but that has no impact on sending SNMP traps, it only affects the response of the array to snmp get requests. This is completely separate from the handling of traps.
The the template properties page/snmp tab has a test button. Use a network sniffer to see if the snmp trap packet is sent where it is sent. Then make sure the NMS gets it and is not just tossing it away.
vincent_corona
2 Intern
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146 Posts
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June 30th, 2009 11:00
fai1
1 Message
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July 17th, 2009 01:00
Besides, If SNMP is used, ¿Combine Events for Storage System¿ must be unchecked in the call-home template.
wescott1
36 Posts
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July 20th, 2009 07:00
inquiries without Navisphere Event Monitor.htm.
Use the Navisphere GUI: expand the domain and storage system
parts of the tree. RMB click on SP-A. Select properties and click
on the Network tab. At the bottom of the tab, set the check box
for "Enable/Disable processing ...SNMP ...". The community
string can be set (for recent versions of Navisphere). Repeat for
SP-B.
The cli can also be used; see the networkadmin sub-command.
System¿ must be unchecked in the call-home template.
Responding to SNMP queries is completely independent of the
EventMonitor settings (which affect only the sending of
SNMP traps).
josevtome
22 Posts
0
September 10th, 2009 01:00
How can I set the SNMP community for a Clariion with older versions of Navisphere? I can select to enable or disable the SNMP read request, but can't set the community within the SP's. Is there a way to set that?
chiodp
149 Posts
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September 10th, 2009 06:00
On newer clariion :
Community can be set in the property of call home template in navisphere .
Highlight call home template in navisphere ---> Right click ---> Property ----> SNMP tab .
Regards
Pierluca
Message was edited by:
chiodp
Message was edited by:
chiodp
wescott1
36 Posts
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September 10th, 2009 10:00
older versions of Navisphere? I can select to enable
or disable the SNMP read request, but can't set the
community within the SP's. Is there a way to set that?
Prior to Release 28 the community string is "public". It can
be changed by service personnel.