3 Apprentice

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542 Posts

July 6th, 2010 11:00

and when the fault is displayed,  what does it say when you got Properties>Faults?

2 Intern

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232 Posts

July 6th, 2010 23:00

Hi,

At CX level when we go to Properties > Fault, it says :

"The array is operating normally"

At Lun level Lun Folder > Metalun > Properties >Statistics shows :

Read Throughput[IO/s]  : Unavailable

Write Throughput[IO/s] : Unavailable

Read Bandwidth [KB/s] : Unavailable

Write Bandwidth [KB/s] : Unavailable

Number of Trespass : Unavailable

Regards

Consty

29 Posts

July 7th, 2010 04:00

You should get the values once data logging is enabled.

59 Posts

July 7th, 2010 16:00

Consty,

When you create a metalun it should not go into a faulted condition. If you striped the meta then it would probably go into a transitional state until the striping had finished.

Check the metalun state via the GUI. It should be enabled. (rt click on metalun and goto properties. Should be the first line in the general tab)

If it is degraded then this would be the reason the metalun shows faulted...if it is shutdown then it will be unuseable.

you can also run naviseccli command to examine the metalun states..

naviseccli -h metalun -list -state

this will list the state of all metaluns on your system.

jim

2 Intern

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232 Posts

July 7th, 2010 23:00

Hi,

I went tp Properties, it is DEGRADED.

What to do ?

Thanks

Consty

29 Posts

July 8th, 2010 02:00

There are some knowledgebase documents regarding metalun faults -

emc191540 (metalun faulted after added to RLP)

emc193749 (similar issue)

emc203965 (metalun shown as faulted/degraded after replacing BE cables/LCCs)

Do you have any matching condition? You can check these documents if you have a similar scenario.

-rupak

59 Posts

July 11th, 2010 16:00

Consty...this status is the reason for the fault.

Most likely one of the component luns has an issue, which has permeated the condition to the meta lun.

If you drill down to the component lun on the GUI on this particular metalun do any of these luns show faulted?

4 Operator

 • 

5.7K Posts

July 12th, 2010 03:00

I had an issue once with a degraded metaLUN and the way we solved it was by rebooting one of the SP's. After the reboot the Clariion (a CX500) saw both components of the metaLUN again and the metaLUN was up and running again. The only issue we had at the time was the metaLUN, all other LUN's on both SP's were fine, but still..... we needed a reboot to get this metaLUN up and running again.

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