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November 16th, 2010 08:00

Navisphere Manager shows wrong Operating System in the Host Properties

Do you know why Navisphere Manager shows an incorrect Operating System in the Host Properties General Tab.

The Server is a windows 2008 R2, and i see a Windows NT.6.1 instead.


I performed these  steps without success.


Windows

1.From the start menu open up "Run."

2.Type regedit to enter the registry.

3.Either search the registry for "HostID" or follow: HKEY_LOCAL_MACHINE/SOFTWARE/emc/Agent/1.0

4.Right-click and delete the HostID.

5.Restart the Navisphere host Agent service

6.Restart Management Server:


/setup  => Navisphere Login => "Restart Management Server"

I'm not able to perform this step on line 1: (i'm not on site)

1.Unplug the fiber cables from the host whose name doesn't appear as registered with the array.

2.Deregister the initiator records on the CLARiiON array for the problem host.

3.Stop the Navisphere Agent service on that host and delete one of the following registry keys:

For 32-bit Windows:

HKEY_LOCAL_MACHINE -> SOFTWARE -> EMC -> Agent -> 1.0 > HostID

For 64-bit Windows:

HKEY_LOCAL_MACHINE -> SOFTWARE -> WOW6432Node -> EMC -> Agent -> 1.0 > HostID

1.Reconnect the fiber cables.

2.Restart the Navisphere Host Agent service. When Navisphere Agent restarts a new unique HostID key should be generated and the host should register with the correct host name/IP address (provided the host name and IP address were already changed with sysprep or some other utility if the host was cloned and that the NIC is the first bound NIC - if not, then you should create the agentID.txt file are outlined above).


Thanks

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November 16th, 2010 09:00

same here. Windows NT 6.1 does refer to Windows 7/Windows 2008 R2

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November 25th, 2010 05:00

thanks

159 Posts

November 29th, 2010 16:00

I am going to assume this is fixed in Flare 28 or higher since my hosts show the correct Windows 2008 R2 Family Tag.

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December 1st, 2010 08:00

not sure , Flare release is 29.

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