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June 19th, 2016 22:00
Storage pool is offline. Please help.
Hello dear community,
After power outage we got below problem. Please help to resolve .
Thank you beforehand.
0 events found
No Events found!


sflag
4 Posts
1
March 1st, 2017 04:00
Do this
fcli> ls
and share the output
also, do you have any errors on the SP events?
De: Christopher-1RYTP
Enviada: 1 de março de 2017 12:28
Para: sflag
Assunto: Re: - Storage pool is offline. Please help.
DECN
Storage pool is offline. Please help.
reply from Christopher-1RYTP in CLARiiON - View the full discussion
Christopher2019
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33 Posts
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March 1st, 2017 20:00
fcli> ls
Logical Unit Summary:
RAID LUN Dflt. Unit
LUN Group Attr. Owner Type Capacity Cache State FRUs
---- ----- ----- ------ ------- -------- ----- ----- -------------
2 239 GP SP-B RAID-5 107.3 GB RW- ENA 15 16 17 18
3 239 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 15 16 17 18
4 239 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 15 16 17 18
5 239 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 15 16 17 18
6 239 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 15 16 17 18
7 239 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 15 16 17 18
8 239 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 15 16 17 18
9 239 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 15 16 17 18
10 239 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 15 16 17 18
11 239 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 15 16 17 18
12 238 GP SP-A RAID-5 107.3 GB RW- ENA 20 21 22 23
13 238 GP SP-A RAID-5 107.3 GB RW- ENA:PEER 20 21 22 23
14 238 GP SP-A RAID-5 107.3 GB RW- ENA:PEER 20 21 22 23
15 238 GP SP-A RAID-5 107.3 GB RW- ENA:PEER 20 21 22 23
16 238 GP SP-A RAID-5 107.3 GB RW- ENA:PEER 20 21 22 23
17 238 GP SP-A RAID-5 107.3 GB RW- ENA:PEER 20 21 22 23
18 238 GP SP-A RAID-5 107.3 GB RW- ENA:PEER 20 21 22 23
19 238 GP SP-A RAID-5 107.3 GB RW- ENA:PEER 20 21 22 23
20 238 GP SP-A RAID-5 107.3 GB RW- ENA:PEER 20 21 22 23
21 238 GP SP-A RAID-5 107.3 GB RW- ENA:PEER 20 21 22 23
22 237 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 25 26 27 28
23 237 GP SP-B RAID-5 107.3 GB RW- ENA 25 26 27 28
24 237 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 25 26 27 28
25 237 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 25 26 27 28
26 237 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 25 26 27 28
27 237 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 25 26 27 28
28 237 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 25 26 27 28
29 237 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 25 26 27 28
30 237 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 25 26 27 28
31 237 GP SP-B RAID-5 107.3 GB RW- ENA:PEER 25 26 27 28
90 1 G SP-A RAID-5 1.0 TB RW- ENA:PEER 5 6 7 8 9 101 12 14
91 1 G SP-B RAID-5 1.0 TB RW- ENA:PEER 5 6 7 8 9 101 12 14
8192 960 S SP-B RAID-1 2.0 GB R-- ENA 0 1 2
8193 960 S SP-B RAID-1 100 MB R-- ENA 0 1 2
8196 961 F SP-B RAID-3 16.0 GB --- ENA 0 1 2 3 4
03/02/2017 03:50:40
fcli>
BELOW the SP Events:
03/01/2017 16:02:44 N/A (4613)flarecons.exe application was closed by the user, following was the application detail Process Id : 10312 Path : C:\EMC\Base\04300005.526\flare_driver\bin\flarecons.exe User : clariion Domain : cx4240spa. Audit Logging Service
03/01/2017 16:02:48 N/A (4613)cmd.exe application was closed by the user, following was the application detail Process Id : 10460 Path : C:\WINDOWS\SysWOW64\cmd.exe User : clariion Domain : cx4240spa. Audit Logging Service
03/01/2017 19:44:28 N/A (2011)The array is alive. The heartbeat event is generated once every 7 day(s) on 11:44. UtilityProvider
03/01/2017 20:00:00 N/A (177d)The system uptime is 18672 seconds. 31002e0031000000300000004d006900630072006f0073006f00660074002000570069006e0064006f0077007300200053006500720076006500720020003200300030003300200052003200000035002
e0032002e00330037003900300020004200750069006c006400200 EventLog 03/02/2017 02:18:40 Bus 0 Enclosure 1 Disk 7(6a0) Disk soft media error [0x00] 0 22
03/02/2017 11:50:15 N/A (4638)Logon attempt using explicit credentials: Logged on user: User Name: cx4240spa$ Domain: WORKGROUP Logon ID: (0x0,0x3E7) Logon GUID: - User whose credentials were used: Target User Name: clariion Target Domain: cx4240spa Security
03/02/2017 11:50:15 N/A (4635)Successful Logon: User Name: clariion Domain: cx4240spa Logon ID: (0x0,0x2447966) Logon Type: 7 Logon Process: User32 Authentication Package: Negotiate Workstation Name: cx4240spa Logon GUID: - Caller User Name:c Security
03/02/2017 11:50:15 N/A (465e)Special privileges assigned to new logon: User Name: clariion Domain: cx4240spa Logon ID: (0x0,0x2447966) Privileges: SeSecurity Privilege SeBackupPrivilege SeRestorePrivilege SeTakeOwnershipPrivilege SeDebugPrivilege Security
03/02/2017 11:50:15 N/A(4636)User Logoff: User Name: clariion Domain: cx4240spa Logon ID: (0x0,0x2447966) Logon Type: 7 Security
03/02/2017 11:50:17 N/A (4612)cmd.exe application was started by the user, following was the application detail Process Id : 10456 Path : C:\WINDOWS\SysWOW64\cmd.exe User : clariion Domain : cx4240spa. Audit Logging Service
03/02/2017 11:50:22 N/A (4612)flarecons.exe application was started by the user, following was the applica
tion detail Process Id : 9808 Path : C:\EMC\Base\04300005.526\flare_driver\bin\flarecons.exe User : clariion Domain : cx4240spa. Audit Logging Service
03/02/2017 11:52:58 N/A (4613)cmd.exe application was closed by the user, following was the application detail Process Id : 10456 Path : C:\WINDOWS\SysWOW64\cmd.exe User : clariion Domain : cx4240spa. Audit Logging Service
03/02/2017 11:52:58 N/A (4613)flarecons.exe application was closed by the user, following was the application detail Process Id : 9808 Path : C:\EMC\Base\04300005.526\flare_driver\bin\flarecons.exe User : clariion Domain : cx4240spa. Audit Logging Service
We not found any error about the dirty cache....
kelleg
6 Operator
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4.5K Posts
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March 29th, 2017 13:00
Just a caution - going into the SP's and running engineering commands is a good way to brick your array. These commands are for EMC engineering that understands what they're doing. I would recommend that you refrain from doing this. Again, as pointed out in earlier posts, recovering an off-line pool can be complicated and should only be done by trained personnel. Please contact EMC support.
glen
DELL-Sam L
Moderator
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7.9K Posts
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36 Points
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May 25th, 2022 13:00
Hello DAndrys,
When trying to recover a storage pool it is best done via support so that there is no data loss. If you have not preformed the steps before then I would open a support case so that we can assist in the recovery.
BHB.DAA
15 Posts
0
May 25th, 2022 13:00
When I enter flarecons, I'm presented with the following:
Enter Driver Type [d:device intf, n:named pipe intf] :
Not sure what to do here.