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2 Intern
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388 Posts
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2751
March 6th, 2011 15:00
Unable to get weekly SPS test Email Notification ?
Hi,
We just install a new CX4 SAN with FLARE 29. We have set up SPS test on Sundays. However, we are not able to get the SPS Test Email Notification.
We would like to seek your advice how we can get the notification ? We have already selected "Event Number 2580" in the Template.
Thanking you in anticipation.
No Events found!
kelleg
6 Operator
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4.5K Posts
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March 8th, 2011 14:00
The event number 2580 should be unchecked in the monitor template. According to EMC Engineering, event 2580 event is always called during an SPS test even if the SPS has no problems. That is why this event is not monitored. If there is a problem with the SPS, a subsequent event will identify the problem and dial home.
glen
JLC3
12 Posts
1
March 7th, 2011 06:00
looking at the SP Event logs I see this for SPS testing
A 01/26/11 16:13:50 Bus0 Enc0 SpsB 698 Battery Testing In Progress [Testing] 0 0 80
event 2580 = Storage system is faulted. I don't see that event code in a normal battery, aka SPS test on a CX4.
example below:
A 01/26/11 16:13:46 Bus0 Enc0 PowB 904 VSC Shutdown/Removed [Faulted] 0 0 4
A 01/26/11 16:13:50 Bus0 Enc0 PowB 631 VSC Installed 0 0 0
A 01/26/11 16:13:50 Bus0 Enc0 SpsB 698 Battery Testing In Progress [Testing] 0 0 80
A 01/26/11 16:13:50 Bus0 Enc0 SpsB 655 SPS Enabled - Checking Config [OK] 0 0 2
B 01/26/11 16:13:50 Bus0 Enc0 PowB 904 VSC Shutdown/Removed [Faulted] 0 0 4
A 01/26/11 16:13:52 Spe0 PowB 7f6 AC Power to power supply A1 has been interrupted and SPS testing is in progress. 0 0 10
A 01/26/11 16:13:54 Bus0 Enc0 63f Resume PROM read succeeded. [PowB DeviceOK] 0 0 403
A 01/26/11 16:13:54 Bus0 Enc0 PowB 6a1 CRU ready. [sn 62706697] 0 36323730 36363937
B 01/26/11 16:13:54 Bus0 Enc0 PowB 631 VSC Installed 0 0 0
B 01/26/11 16:13:54 Bus0 Enc0 SpsB 698 Battery Testing In Progress [Testing] 0 0 80
B 01/26/11 16:13:54 Bus0 Enc0 SpsB 6cc SPS configuration has changed [OK] 0 0 2
A 01/26/11 16:13:55 Spe0 PowD 7f8 AC Power to power supply B1 has been interrupted and SPS testing is in progress. 0 0 10
A 01/26/11 16:13:58 Spe0 PowB 7f2 AC Power to power supply A1 has been restored. This condition can also be seen when the SPS has completed testing. 0 0 0
A 01/26/11 16:13:58 Spe0 PowD 7f4 AC Power to power supply B1 has been restored. This condition can also be seen when the SPS has completed testing. 0 0 0
B 01/26/11 16:13:58 Bus0 Enc0 63f Resume PROM read succeeded. [PowB DeviceOK] 0 0 403
B 01/26/11 16:13:58 Spe0 PowD 7f8 AC Power to power supply B1 has been interrupted and SPS testing is in progress. 0 0 10
B 01/26/11 16:13:58 Spe0 PowB 7f6 AC Power to power supply A1 has been interrupted and SPS testing is in progress. 0 0 10
B 01/26/11 16:13:58 Bus0 Enc0 PowB 6a1 CRU ready. [sn 62706697] 0 36323730 36363937
A 01/26/11 16:13:59 Bus0 Enc0 SpsB 638 SPS Enabled [OK] 0 0 2
B 01/26/11 16:14:01 Spe0 PowB 7f2 AC Power to power supply A1 has been restored. This condition can also be seen when the SPS has completed testing. 0 0 0
B 01/26/11 16:14:01 Spe0 PowD 7f4 AC Power to power supply B1 has been restored. This condition can also be seen when the SPS has completed testing. 0 0 0
B 01/26/11 16:14:02 Bus0 Enc0 SpsB 638 SPS Enabled
TonyJK2
2 Intern
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388 Posts
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March 7th, 2011 15:00
Hi,
Many thanks for your advice.
From you reply,
1) It seems that we should check why we get the event 2580 for SPS Testing for a CX4-120 Storage Array running FLARE 28
2) Just would like to ask a silly question, how can you copy and paste the event logs ? When I open "View Events", I cannot find any way to copy those events.
Your advice is sought.
JLC3
12 Posts
1
March 7th, 2011 17:00
I checked the logs from a CX4-240 running R28 FLARE and there are no 2580's during SPS test. Maybe you only have 1 SPS on your CX4-120? the 2nd SPS is optional. I don't have one of those models to check.
I actually used the spcollects but you can do a naviseccli getlog and redirect to a text file like: naviseccli -h SPA-IP getlog > SPA_log.txt
Try the command on your CX4-120 and copy the SPS to a reply. Maybe we can figure it out.
good luck
TonyJK2
2 Intern
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388 Posts
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March 7th, 2011 20:00
Hi,
Many thanks for your advice. Please find attached the log file from CX4-120 Storage Array.
03/06/2011 12:00:09 Enclosure 0 SPS B (698) Battery Testing In Progress [0x00] 0 80
03/06/2011 12:00:09 Enclosure SPE Power D(7f8) AC Power to power supply B1 has been interrupted and SPS testing is in progress.[0x00] 0 10
03/06/2011 12:00:09 Enclosure SPE Power B(7f6) AC Power to power supply A1 has been interrupted and SPS testing is in progress.[0x00] 0 10
03/06/2011 12:00:50 N/A (2580)Storage Array Faulted Bus 0 Enclosure 0 Power B : Faulted
03/06/2011 12:01:11 Enclosure SPE Power B(7f2) AC Power to power supply A1 has been restored. This condition can also be seen when the SPS has completed testing.[0x00] 0 0
03/06/2011 12:01:11 Enclosure SPE Power D(7f4) AC Power to power supply B1 has been restored. This condition can also be seen when the SPS has completed testing.[0x00] 0 0
03/06/2011 12:01:14 Enclosure 0 SPS B (637) SPS Recharging [0x00] 0 0
03/06/2011 12:01:51 N/A (2500)Storage Array is not Faulted
03/06/2011 12:17:42 Enclosure 0 SPS B (638) SPS Enabled [0x00] 0 2
03/06/2011 12:17:42 Enclosure 0 SPS A (698) Battery Testing In Progress [0x00] 0 80
03/06/2011 12:17:46 Enclosure SPE Power A(7f5) AC Power to power supply A0 has been interrupted and SPS testing is in progress.[0x00] 0 10
03/06/2011 12:17:46 Enclosure SPE Power C(7f7) AC Power to power supply B0 has been interrupted and SPS testing is in progress.[0x00] 0 10
03/06/2011 12:18:07 N/A (2580)Storage Array Faulted Bus 0 Enclosure 0 Power A : Faulted
03/06/2011 12:18:45 Enclosure SPE Power A(7f1) AC Power to power supply A0 has been restored. This condition can also be seen when the SPS has completed testing.[0x00] 0 0
03/06/2011 12:18:45 Enclosure 0 SPS A (637) SPS Recharging [0x00] 0 0
03/06/2011 12:18:45 Enclosure SPE Power C(7f3) AC Power to power supply B0 has been restored. This condition can also be seen when the SPS has completed testing.[0x00] 0 0
03/06/2011 12:19:08 N/A (2500)Storage Array is not Faulted
03/06/2011 12:22:08 Enclosure 0 SPS A (638) SPS Enabled [0x00] 0 0
Thanks
JLC3
12 Posts
0
March 8th, 2011 04:00
It appears the SPs testing is working correctly for both SPS’. The messages you see must be caused by the code/patch level the array is running. If you want to be alerted to battery testing, I would select that event code (698).