File system unavailable

is the file system mounted ?

Hello Dynamox,

Here are some other outputs :

Following your comment, I consider the fs unmounted :

[nasadmin@nas_cs0 ~]$ server_mount server_2 fs_backup /backup

server_2 :

Error 4109: server_2 : fs_backup : is mounted on /fs_backup

[nasadmin@nas_cs0 ~]$

[nasadmin@nas_cs0 ~]$ server_umount server_2 fs_backup

server_2 : done

[nasadmin@nas_cs0 ~]$

After :

[nasadmin@nas_cs0 ~]$ server_mount server_2 fs_backup

server_2 :

Error 16: server_2 : Device or resource busy

mount uxfs rw /fs_backup 961=287 rw noscan triggerlevel=512 accesspolicy=NATIVE nolock

[nasadmin@nas_cs0 ~]$

With another fs :

[nasadmin@nas_cs0 ~]$ server_umount server_2 test01

server_2 : done

[nasadmin@nas_cs0 ~]$ server_mount server_2 test01

server_2 : done

[nasadmin@nas_cs0 ~]$

It works fine.

considering you already tried fsck , i would open a ticket with support.

Dear Sir,

Here is some details :

Could you suggest a solution ?

Best regards.

Raphlou

[nasadmin@nas_cs0 ~]$ server_mount server_2
server_2 :
root_fs_2 on / uxfs,perm,rw
... ...

fs_backup on /fs_backup uxfs,perm,rw,noscan,triggerlevel=512,accesspolicy=NATIVE,nolock, ,
root_fs_common on /.etc_common uxfs,perm,ro
... ...

[nasadmin@nas_cs0 ~]$

[nasadmin@nas_cs0 ~]$ server_df server_2 -inode fs_backup

server_2 :

Error 5: server_2 : Input/output error

failed to complete command

[nasadmin@nas_cs0 ~]$ server_df server_2 -inode test01       (another fs)

server_2 :

Filesystem          inodes         used        avail capacity Mounted on

test01              251902           15       251887    0%    /test01

[nasadmin@nas_cs0 ~]$

[nasadmin@nas_cs0 ~]$ nas_fs -info fs_backup

id        = 287

name      = fs_backup

acl       = 0

in_use    = True

type      = uxfs

worm      = off

volume    = meta_backup

pool      = clar_r5_economy

member_of = root_avm_fs_group_4

rw_servers= server_2

ro_servers=

rw_vdms   =

ro_vdms   =

auto_ext  = no,virtual_provision=no

deduplication   = Off

stor_devs = CK200051700389-005E,CK200051700389-0060,CK200051700389-005C,CK200051700389-0009,CK200051700389-000A

disks     = d75,d76,d77,d16,d12

disk=d75   stor_dev=CK200051700389-005E addr=c0t2l3         server=server_2

disk=d75   stor_dev=CK200051700389-005E addr=c32t2l3        server=server_2

disk=d75   stor_dev=CK200051700389-005E addr=c16t2l3        server=server_2

disk=d75   stor_dev=CK200051700389-005E addr=c48t2l3        server=server_2

disk=d76   stor_dev=CK200051700389-0060 addr=c16t2l1        server=server_2

disk=d76   stor_dev=CK200051700389-0060 addr=c48t2l1        server=server_2

disk=d76   stor_dev=CK200051700389-0060 addr=c0t2l1         server=server_2

disk=d76   stor_dev=CK200051700389-0060 addr=c32t2l1        server=server_2

disk=d77   stor_dev=CK200051700389-005C addr=c16t2l5        server=server_2

disk=d77   stor_dev=CK200051700389-005C addr=c48t2l5        server=server_2

disk=d77   stor_dev=CK200051700389-005C addr=c0t2l5         server=server_2

disk=d77   stor_dev=CK200051700389-005C addr=c32t2l5        server=server_2

disk=d16   stor_dev=CK200051700389-0009 addr=c16t1l3        server=server_2

disk=d16   stor_dev=CK200051700389-0009 addr=c48t1l3        server=server_2

disk=d16   stor_dev=CK200051700389-0009 addr=c0t1l3         server=server_2

disk=d16   stor_dev=CK200051700389-0009 addr=c32t1l3        server=server_2

disk=d12   stor_dev=CK200051700389-000A addr=c0t1l4         server=server_2

disk=d12   stor_dev=CK200051700389-000A addr=c32t1l4        server=server_2

disk=d12   stor_dev=CK200051700389-000A addr=c16t1l4        server=server_2

disk=d12   stor_dev=CK200051700389-000A addr=c48t1l4        server=server_2

[nasadmin@nas_cs0 ~]$

datamover failover/failback might fix it but i would first consult with support

Hello raphlou 

The file system is not a multipath fs to mount it on various mountpoints. As for your issue while mounting the fs again, as rightfully suggested by dynamox , I would do a quick reboot of the DM and check or even failover/failback (same downtime needed for both).

Let me know how that works.

Hi Everyone,

I have similar kind of issue, Please share if you have any resolution for this

Dear Sir,

I didn't get any solution.

The system was out of warranty, but also end of support for DELL-EMC. (NS-80)

To call support and to open an out of warranty Service Request would have been too dangerous, without any idea of the total price, with no idea on the success.

I have sold to my customer 4 additional DAEs with 60 disks 600 GB 10K, and I have added these drives into the clar_r5_performance Pool.

Then the customer has restored all the data needed, in a separate File System declared for that.

A very long maintenance operation, but I have got the customer satisfaction, and also nobody was fired monday morning. :-)

Try the different commands specified in this post, I hope that you will get a solution.

Good luck.

Best regards.

Raphlou.

please open a service request and have support troubleshoot and fix