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2 Posts
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3853
October 24th, 2008 03:00
MIB alerting in HP Openview
Hi,
Our Centera is currently using 2 MIB's to send alerts to HP Openview. One MIB is for Heartbeats and the other is for all other alerts.
The issue we have is the severity of the alerts coming from Centera is different than what we use here in Operations. e.g on Centera Severity 1 is informational while Operations here refer to severity 1 as a system down.
Is there a way of changing this on the Centera? If we could change this around to reflect our severity scale then i think we could use $4 in the MIB so that they would match up.
Thanks
Declan
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declan3
2 Posts
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October 24th, 2008 04:00
Hi,
Some extra info about the issue below.
Thanks
Declan
From the MIB, I can see that the Centera can send out 3 levels of severity as below.
Unfortunately this is in the reverse format as to what we have it on the Enterprise Management Systems.
The EMS severity is as follows:
Critical =1
Major = 2
Minor = 3
Informational = 4
OK = 5
The Centera send it in the reverse as follows:
informational =1
warning =2
severe =3
If you can configure the Cenetera to send a Critical / Severe (3 on Centera) alert as Informational or Warning (1/2 on Centera) the EMS will pick it up as Critical or Major (1/2 on EMS).
Meaning that you send it out the inverse of what Centera knows it but the way we see it.
*
The below is from the MIB:
*
notifySeverity OBJECT-TYPE
SYNTAX INTEGER {
informational (1),
warning (2),
severe (3)
}
MAX-ACCESS read-only
STATUS current
DESCRIPTION
"The severity level of the event is indicated by an integer number in the
range from 1 to 3."
::= { genericNotify 4 }
-- The Centera SNMP traps
-- The definition of these objects mimics the SNMPv2 convention for
-- sending traps. The enterprise OID gets appended with a 0
-- and then with the specific trap code.
trapNotification NOTIFICATION-TYPE
OBJECTS { notifyTimestamp,
notifyServer,
notifyDescription,
notifySeverity
}
mikehorgan
47 Posts
0
October 24th, 2008 05:00
Hello Declan -
The EMC Developer's Network is oriented toward developers writing code to use our products rather than general administrative support for Centera. You should open a support case via www.emc.com for help with this issue.
Best Regards,
Mike Horgan