Start a Conversation

Unsolved

Closed

H

1 Message

14406

June 18th, 2019 17:00

Dell Charging My Debit Card, #2

I found a miscellaneous debit of "POS DEBIT DMI* DELL SALES & SERV ROUND ROCK TX",and deducted $1687.55. I don't buy anything on the net, just register an account. when I search the item by my name or phone number or zip cord ,I have found nothing,I want to know if this is your account and what I should to do? 

Thank  you!

4 Operator

 • 

3.4K Posts

June 24th, 2019 08:00

Thank you for your message. I will be glad to investigate this & assist you further.

 

Have you placed any orders earlier anything paid through Dell financial services?

 

Please share your email address, first & last name on a private message. 

 

 

1 Message

April 25th, 2020 05:00

I had this charge yesterday on my credit card. I did not make this charge. DMI* DELL SALES & SERV $50.29.

April 25th, 2020 06:00

Hi Salley,

I'm sorry about the charges. I want to check this for you and in order to do that, I request you to private message the order number, the order acknowledgment you received about the charges and the bank statement. I'll check this for you. 

 

Regards,

Pamyaphi

2 Posts

September 8th, 2020 12:00

I also have had a charge of 26 dollars charged to my card resulting in a -26 balance by Dell dmi sales out of round rock texas.. I paid for the laptop and the case. I have been on hold for 2hrs so hopefully we can get to the bottom of it.

1 Message

September 9th, 2020 04:00

I got the same problem for four transactions were made for 10.57$ to my bank account generating an over-ride in my account and my bank charged me for 35$. I've never subscribed to anything, Please help!

1 Message

September 11th, 2020 12:00

Same here. Got a charge for $7.16 on 9/10 and it wasn't authorized by me nor for anything I ordered.

1 Message

September 26th, 2020 12:00

 DMI* DELL SALES & ROUND ROCK TXUS.  $8.11  What is this Charge? 

October 28th, 2020 03:00


I found yesterday transaction charged my DEBIT DMI* DELL SALES DMI* DELL and deducted $.2281.27 From My Balance

I don't buy anything online from your Dell site. I want to know, what I should to do?

Moderator

 • 

25.1K Posts

November 2nd, 2020 02:00

Hi,

Thank you for contacting Dell's social media support. If I understand you correctly, you are charged by Dell on your debit card, but you never made any purchase from Dell. Am I correct?

Regards

1 Message

November 30th, 2020 16:00

How you fixed the charge?

I have 200 dls charged on my cc.

DMI* DELL SALES & SERVIC???

1 Message

December 27th, 2020 02:00

I had this charge yesterday on my credit card. I did not make such transaction but have received a msg with:
SALES: DMI* DELL SALES & SERV ROUND ROCK US
Amount: $524
Please assist

1 Message

December 30th, 2020 09:00

It just happened to me today. Dell charged me $74.36 and I don´t know what purchase is this when I didn´t authorized it. 

Moderator

 • 

25.1K Posts

December 30th, 2020 17:00

Hi, 

Do you have any Dell products?

1 Message

January 13th, 2021 10:00

Hello, I recently got a fraudulent charge to my credit card for $833.51. I have reported it to the bank and deactivated the card and am getting a new one. But in preparation, I need to make sure that I am proactive in ensuring that I do not get this charge because it would be devastating to me personally. 

I think it was done on January 10th, but not sure because it's posted to my account now and the date on the page is updated. What information can I give or get to assist?

No Events found!

Top