Unsolved
This post is more than 5 years old
2 Posts
0
1128
April 25th, 2017 12:00
Dell Outlet - Price Match
Good Afternoon.
I need to register a complaint about dell price match.
How and where i can do that?
Thank you.
Marcelo
No Events found!
Unsolved
This post is more than 5 years old
2 Posts
0
1128
April 25th, 2017 12:00
Good Afternoon.
I need to register a complaint about dell price match.
How and where i can do that?
Thank you.
Marcelo
Top
marcelok
2 Posts
0
April 25th, 2017 12:00
Just explaining.
Follow dell rules. I found a laptop with same specs, same category(ultrabook) and the sales rep refuses to price match the laptop in Dell Outlet.
Dell's price match:
“A new or refurbished personal computer, tablet or monitor from HP, Lenovo or Apple sold on their respective U.S. websites that matches the following key specs with a Dell Outlet product:
o Processor
o Memory
o Operating System
o Hard disk drive capacity
o Graphics solution (i.e. GPU)
o Screen Size and Resolution
o Touch capability
o Manufacturer's Warranty
o Mobile Broadband “
And i showed something with exactly same config, but the sales rep refuses to PM, justifying because there is another spec different which is no specified above.
Dell-Pamyaphi YL
2 Intern
•
189 Posts
0
May 17th, 2017 07:00
Hi Marcelok,
Thank you for posting your concerns on the Dell Community Forum Customer Care Board.
We apologize for the delay in our response and for the inconvenience caused.
For any price match query or concerns, you always have an option to contact them using the link: http://dell.to/1YwWVVA or contact them on the number: 1-877-717-3355 Monday to Friday 9am-5pm. They will be able to help.
Should you have any other query, you can private message us and we will be happy to help.
To send a private message, click on my name and select ‘Send private message’.