stlcs
1 Copper

Dell Promo Gift Cards showing Invalid before expiration

I have several dell promo gift cards from a large purchase that I recently attempted to use but was shocked to find that they were all showing as invalid. I have attempted multiple times to call Dell Customer Support to no avail. My next step is to call an agency to file complaints against Dell.

3 Replies
water12232
1 Copper

RE: Dell Promo Gift Cards showing Invalid before expiration

I had the same issue for both promo GC and Regular GC. This seems to be a common issue and DELL needs to take some actions on it.

Community Manager
Community Manager

RE: Dell Promo Gift Cards showing Invalid before expiration

Hi stlcs,

Thanks for posting.

Information about the promotional gift cards and how to contact the Gift Card department is available here:  http://dell.to/2hPVAZy


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Hammad S
1 Copper

RE: Dell Promo Gift Cards showing Invalid before expiration

Actually the link you provided doesnt tell us how to contact the department. Only tells us information on the gift cards.

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