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March 4th, 2014 23:00

Dell U2412m warranty

I have this beautiful monitor. I haven't had any problems so far. But I lost my resellers receipt during moving to other place. So my question is can warranty be checked by S/N only?

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March 5th, 2014 05:00

Ryffryder,

My apologies but no. The monitor PPID serial number is not tied to any Dell order or customer number. They are put on the monitor by the manufacturer, not Dell. The monitor PPID number can only tell us the manufacturer and the date manufactured. Without proof of the resellers invoice, Dell cannot apply any warranty to this monitor.

2 Posts

March 6th, 2014 05:00

I would be grateful if you could tell me the manufacture date of my monitor!

S/N: CN-0Y1H5T-74261-16L-0EPL

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March 6th, 2014 06:00

June 21st, 2011.

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July 19th, 2017 02:00

Can you also check my monitor's warranty as I only have it's serial number?

S/N: CN-0504H1-74261-37K-3M2S

Appreciate the help as I've been trying to find how can dell service my monitor. I've been trying the dell website with no luck.

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July 19th, 2017 07:00

The warranty expired on July 20, 2016.

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