Unsolved
2 Posts
0
285
March 15th, 2022 11:00
Extremely rude customer support
Yesterday i have called customer care and i mentioned my SE2219HX is showing lines on the screen like the old TV and if they can help check the issue. The customer care rep replies asking oh do you want to know the status of your order. I simply said this is not what I explained. The lady literally started yelling at me rudely. It was extremely unprofessional. Dell team - pls ask your team not to talk like a street fighter and have some professionalism
No Events found!
DELL-Cares
Moderator
•
27.8K Posts
•
466 Points
0
March 15th, 2022 11:00
Our apologies!
Click our DELL-Cares username. On the right click, "Send this user a private message". We will need the private monitor Service Tag and 20 digit serial number.
For a Dell monitor issue, go to the Monitors Forum board. Start a new thread.
Title = Monitor model, issue
Body = Explain how the monitor is connected to the PC using which ports and cable. List all of the troubleshooting that you have performed.