Unsolved
This post is more than 5 years old
1 Message
0
386
May 14th, 2019 02:00
Inspiron 5680, Amazon, counterfeit Windows
I bought a computer games from the Amazon Store Inspiron 5680 and the service tag is . But I discovered that Windows is fake and I don't know what to do.
No Events found!
Dell-SreejithR
6 Operator
•
3.4K Posts
0
May 14th, 2019 06:00
Thank you for your message. As per the service tag records, I see that the system is originally shipped with Windows 10 Home. You can check the same on https://dell.to/2VrJ729 c by entering your system service tag details & click system configuration.
The activation key is embedded to the motherboard. You just need to download the Windows 10 image & install the OS. The OS will be activated automatically in the background. You can follow the instructions here on how to create & reinstall Windows 10.
If there is an activation issue you can try the MS activation troubleshooter here
If there are any unresolved issues, feel free to reach out to us.