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Is it common for dell to cancel an already charged order?

ITs been two weeks of calling to verify for Xbox but digital codes. The order has been made three times in which I did online the first order. The second order through a guy named Adam Hail who told me he could only sell me 10 $10 gift cards as he couldn’t sell the $100 and then last night I tried again the order is processed and comes out of my card only for 24 hours later to say it was cancelled. I didn’t cancel it infact i check every hour for 8 hours and nothing comes. 

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Moderator
Moderator

Re: Is it common for dell to cancel an already charged order?

Greetings,

 

I'm sorry to know that the order was cancelled due to verification issues. Please direct message all the orders numbers along with the registered name on the account. Let me check what best can be done. 

 

Thanks!

 

 

Dell-Sahana R
Social Media and Community Professional
#IWork4Dell
Order Status
Download Drivers

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Moderator
Moderator

Re: Is it common for dell to cancel an already charged order?

Hi,

 

I didn't hear from you since our initial interaction. For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sahana R) & send a private message with the order/ customer number, registered name & email address.

 

 

Dell-Sahana R
Social Media and Community Professional
#IWork4Dell
Order Status
Download Drivers

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