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LM

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March 9th, 2019 15:00

Missing Refund

11/20/18 I ordered a 'Inspiron 17 5000 Series -5770'. Dell sent me the laptop and I still don't have it until this day. I also haven't got any type of refund. I'v called the representative Multiple times and every time they told me to wait a few days for the refund money. I'v been waiting about 4 months. Where is my money?

4 Operator

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3.4K Posts

March 11th, 2019 13:00

Thank you for your message. I apologize for the delay in your refund.

 I will be glad to look into this & assist you further.

For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Sreejith R) & send a private message with the order/ customer number, registered name & email address.

 

 

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