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June 11th, 2017 03:00

monitor warranty status, UP3216Q

Hi

I have an up3216q monitor the Dell has replaced my old (up2715k) faulty monitor with this.

When I want to check the warranty I got this: There is no match for that Service Tag or product ID. Please try again, auto-detect or choose from all products.

Please help thank you!

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189 Posts

June 12th, 2017 05:00


Hi LaszloA,

Thank you for posting your concerns on the Dell Community Forum Customer Care Board. We apologize for the inconvenience caused, but do not worry, we are her to help.
We want to look into this case for you. We therefore request you to share the service tag of the old and the new tag along with the name of the registered owner and email ID in private message. We will look into this for you.
Please let us know if this case is related to the service request you raised on march. We just want to make sure before we proceed.

To send a private message, click on my name and select ‘Send private message’.

7 Posts

June 12th, 2017 10:00

Wow, what a fast work. Now everything is good. Thank you!

August 26th, 2018 11:00

Now we can monitor Warranty status online and offline through different ways. Here is the detail of those ways.
https://windowserrors.org/3-best-ways-to-dell-warranty-check/

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