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2 Intern

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11 Posts

2116

August 5th, 2021 14:00

Need Verification to my Order

I just received an email to verify my order, and i send to them my phone number but still did not get any answer, also i communicated with Customer Support and they did not help me and the just give me a number to call verification team  and i called them 3 times from outside US and you know that will cost a lot of money to be on waiting up to 50 minutes!

 

I just need to confirm my first order with Dell, i don't need a bad experience with Dell.

 

Please anyone could help, i need to deliver this order before 15 Aug

Moderator

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27.8K Posts

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463 Points

August 5th, 2021 18:00

Click our DELL-Cares username. On the right, click, "Send this user a private message". In that private message to us, share the following data =
Dell order number
Registered name on Dell order
Email used on Dell order
Phone number used on Dell order

2 Intern

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11 Posts

August 5th, 2021 19:00

Do you need to share this information here ? 

Also what you mean by registered name ? 

2 Intern

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11 Posts

August 5th, 2021 19:00

Customer Name: Amr A 

Dell Purchase ID:

Moderator

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27.8K Posts

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463 Points

August 5th, 2021 19:00

No, not in public. See our instructions above. The name that has been used on the order.

2 Intern

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11 Posts

August 6th, 2021 01:00

Any updates for this topic ? 

2 Intern

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11 Posts

August 6th, 2021 16:00

Thanks guys  

My order confirmed successfully

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