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November 19th, 2020 21:00

S2417DG, service tag not found?

My name is Do Thanh Long. I come from Vietnam. I just bought a Dell monitor S2417DG in a few days ago. My problem is I also can not check the warranty information because Dell service tag is not found? Can anyone help me? The information on behind the S2417DG is :
Retail Store:  a Small, No- Brand Shop at Viet Nam
My Email Address:
My Name: Do Thanh Long
Phone Number:
Monitor Model: S2417DG

Service Tag :
Express SVC Code :
**********(because 0 number and O character is very similar, i'm not sure about this, so i send you the two possibility of S/N)
S/N1: CN-03J54J-QDC00-87D-OHOU-A05  
or 
S/N2: CN-03J54J-QDC00-87D-0H0U-A05

please give the response as soon as possible.

thank you so much!

Moderator

 • 

25.1K Posts

November 19th, 2020 22:00

To ensure the security of your information, I'd suggest that you delete the post containing any Dell centric information (Service Tag / Express Service Code).

November 21st, 2020 12:00

@DELL-Cares 
yes, i will follow your advices
but i don't find the delete option for my post. ? can you show me  ?
i'm a newbie in this forum. i'm not familiar with this forum.
thank you alot.

November 21st, 2020 12:00

You should have options to edit the post, you can try deleting the details out of the post. I can see that some of it have been done. Please ensure that you are logged into the the account. 

November 21st, 2020 12:00

When you open the message on the forum, right next to your message there should three dots vertically aligned. Click on that and check if you have the delete option. 

November 21st, 2020 12:00

@DELL-Aniketh S 

@DELL-Aniketh S 
currently, when i click three dot vertically on this post
i can see the options : 

+ Mark as New

+ Bookmark
+ Subscribe
+Mute
....

but have no delete option
maybe i think because i'm newbie, i have no delete privilege.

thank you alot !

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