Unsolved
2 Posts
0
712
July 4th, 2021 09:00
Shipping Delays
I have placed an order dell xps 9500 on May 22 and was expected to receive by June 18 but dell has revised my shipment date 3 times since then without informing me . My new shipment date is now July 16.
i have tried to contact the customer support but i get a response only once that we are trying to expedite your order but this is not true because dell has revised the shipment date after that.
I would say such a pathetic delivery system for such a big brand . I am regretting to place an order . Their website says delivery within 3-5 working days which is a big lie.
I believe i am not the only person in this boat.
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Wadrick81
7 Posts
1
July 4th, 2021 11:00
Ridiculous. Especially since I see other people online who ordered after you getting their items in less than two weeks.
PCRead
1 Rookie
•
132 Posts
0
July 4th, 2021 22:00
Exactly! There's an unboxing video on YouTube of almost exactly the same spec machine I orderd early May.
He ordered after I did and got it in 2 weeks. My order just got delayed by ANOTHER 2 MONTHS.
He's in the US, I'm in Germany. Alienware Aurora R10 5900, 3080.
Mike B17
8 Posts
0
September 12th, 2021 06:00
Hi,
Did you get your laptop yet? If so, what was the time from order date to delivery date?
thanks...mike
Kash306
2 Posts
0
September 12th, 2021 17:00
Nope i never received this order . They said there was shortage in parts so i ended up canceling this order and placed a new order 9510 , which I received within a week.
Thanks