The Alienware Order Delay Is Truly Alarming

I wish I had read this forum before ordering. I scouted out and ordered my Alienware M17 R4 on August 14th, and paid using Paypal. No tracking info or order status was received after 3 days, but I did get an estimated delivery date of September 20th. Three days later I finally get an email from a sales rep claiming that my Paypal payment had failed, and I needed to call and provide my CC info over the phone to pay for and finalize my order. I agree and pay over the phone. The sales rep sends me a confirmation email, and I'm pretty sure he added his name on my order to get some commission. I could see that he added his name under "Your Sales Rep", even though all they did was take my payment. I think "whatever, we all need to make money, and it probably won't affect the delivery date that much". Oh boy, how I was wrong. The new given expected delivery date is now October 4th. Afterwards, on August 20th, I receive a message on Twitter from Dell Customer Support. I had contacted them about the possibility of expedited shipping. Surprise surprise, they claim they searched for my DPID and see that my order has not been processed. 

It is now August 23rd, and I'm not even sure if my order has been processed. I can't contact the support team as they are unavailable over the weekend. My order surely hasn't even begun being manufactured yet. I genuinely do need my laptop by September 7th. so after reading all these posts about 3 months of shipping time and missing packages, just to be met with replies of "There's a part shortage", I am now considering cancelling my order and just ordering an Asus ROG Zephyrus. I'll consider keeping my order if it happens to ship soon, but I truly do need it soon. I'm very frustrated, I apologize if this post seems aggressive.