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nittanyrod
1 Copper

What do I have to do?

Last year, I submitted an RFP for a virtualization project for our company.  All I've heard, and this has been a while back, is that we're working on it.  On 30 December 2014 I submitted a request for a quote on laptop batteries and also mentioned the RFP again.  Still, I have heard nothing from my sales rep.  I have been a Dell customer for 20+ years and have never had this problem.  What do I have to do to get Dell to respond? 

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2 Replies
uofaboy1
1 Copper

RE: What do I have to do?

It seems like these days, there is nothing that we can do to make them respond or acknowledge.

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gmatx
1 Copper

RE: What do I have to do?

This is crazy !!! Dell support is as BAD as it can get

en.community.dell.com/.../20715444

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