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December 6th, 2021 07:00
Where's my laptop!
Purchased an Inspiron 5515 last Wednesday (12/01/21) and selected next day delivery which means it should have been here by Friday. I chose a "ready to ship" item to get it quicker.
As of 12/2/21 Dell is saying that it has shipped while UPS is saying 'label is created but we haven't received the item to give you a delivery date'.
Been reading that this is an unfortunate common occurrence with Dell and I want answers as to why I haven't received anything. I would also like to know how it's possible to give delivery dates when history proves your company is not capable of expediting their shipping.
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ejn63
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December 6th, 2021 08:00
It means the notebook is on its way from the manufacturer in China to your home country.
The tracking number becomes active once the shipper in your country receives it.
MattCat97
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December 6th, 2021 09:00
I believe you may be missing the point of the question. If Dell knows they are not capable of expediting shipping why offer it. When I and others are told and pay for "next day" shipping, we expect it when it it promised.
I don't care where it's coming from I care that Dell is not more transparent.