From support request disk replacement... depending on you service agreement you will get a disk shipped (and replaced). If you just receive disk, go to DD. When logged on DD you can see broken disk via disk show state which will give you coordinates. To be sure, run beacon which will activate visual so you can't go wrong there. Then just eject disk out physically and insert new one. After 5 minutes check if state has changed. If not, you can do unfail action with disk command for coordinates gives by disk show state command.
klanskey
1 Rookie
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3 Posts
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October 28th, 2014 11:00
DD2500 system to be precise. Thanks
ble1
4 Operator
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14.4K Posts
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October 29th, 2014 05:00
From support request disk replacement... depending on you service agreement you will get a disk shipped (and replaced). If you just receive disk, go to DD. When logged on DD you can see broken disk via disk show state which will give you coordinates. To be sure, run beacon which will activate visual so you can't go wrong there. Then just eject disk out physically and insert new one. After 5 minutes check if state has changed. If not, you can do unfail action with disk command for coordinates gives by disk show state command.
klanskey
1 Rookie
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3 Posts
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October 29th, 2014 06:00
Thank you very much ...works perfectly