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2 Posts
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2935
June 28th, 2017 02:00
lost sysadmin password on DD160
Hi,
how to reset sysadmin password on DD160 ? I found some guidelines on the internet But it does not include the model of my device. If you have a solution that is fully compatible with the dd160 model.
thanks.
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LeeGoodwin
19 Posts
1
June 28th, 2017 03:00
there is a method to single user reset the password if required
there is a KB 000464450 looks like only EMC and partner access though
should be compatible with all DD
jbrooksuk
208 Posts
0
June 28th, 2017 11:00
Do you have access to any DD users?
Deb_PS
156 Posts
1
June 28th, 2017 12:00
Do you have any other admin user available in the same Data Domain to login? if the answer is yes then raise a support case to Dell EMC, A TSE would be able to assist you to reset the password.
Although there is a documented procedure available for resetting the password cannot open that for public, as it is a restricted procedure for EMC internal and partners.
Thanks
Deb
rahatsiz
1 Rookie
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2 Posts
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June 29th, 2017 01:00
unfortunately no. there is just sysadmin user active on DD160.