39 Posts

November 6th, 2013 06:00

JH, did you find a solution to this error message yet? I am trying to add a new DD box to my newly built DPA 6.0 and I am getting the same error message as well. Any pointers would be highly appreciated.

Thanks

Jacob

2 Intern

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498 Posts

November 6th, 2013 08:00

I did not do the upgrade and was trying to find the answer when the person who did to the upgrade got it to work.

but I had other things not working, and we then applied a patch that they suggested, which fixed one thing but then broke a few other, and the fact that the upgrade did NOT pull over my history from the previous version like it was supposed to.

I have gone back to using the 5.x version while the person doing the DPA upgrade works with EMC to try again.

for this issue getting the DD he said:  The sysadmin password and the SNMP community string needed set.

39 Posts

November 12th, 2013 06:00

Thanks J.H. It worked for me as well. I had to create a new SNMP community string on the DD box (I didn't want to use the default Public string) and later used the same string for authentication from DPA. I also created a new User account on DD and assigned the same user name and password for the DataDomain Performance SSH credentials and all is good now.

Thanks for the tip!!

Regards,

Jacob

1 Rookie

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115 Posts

July 31st, 2015 00:00

We faced similar issue, but DPA 6.2.x

we were unable to register DD

we created a RO public snmp community string and entered same in DPA , but it was not working

finally, as we had Avamar+dd integration , in password section of SNMP credentials , we entered avamar which worked for us

now we are able to run reports about DD

1 Message

February 1st, 2019 13:00

This is probably known now, but the snmp community needs to be RW.

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