DPA 6.1 Scheduled Report Issue

Question

When I schedule the report and click 'Save & Test' I receive the report in my inbox without issue, however, when scheduled to run the report I never receive them. There are no errors reported in the alerts area and the report does not appear under active reports. I assume that my server settings are correct as I can receive the E-mails when testing, so maybe it's an issue with the schedule? Was just wondering if anyone else has run into this before. I opened a ticket, but EMC did their usual 'Send us your logs.. blah blah', so I'm not hopeful for a resolution soon.

J_H_ · Answer

I had that issue when we migrated from 5 to 6, in 6 my reports that worked no longer emailed but I could test. I ended up having to go remake the report.

J_H_ · Answer

V6.1.0 (Build 81945)

rjacob1 · Answer

Is the schedule set to your time zone? By default it is set to EMEA timings.

markbowytz · Answer

This is an old-ish thread, but it might be worth checking out if you have a dynamic Smart Group as part of your run criteria.

I had a similar condition where it would first run generate a Smart Group ahead of a scheduled...and the Smart Group failed to populate, halting everything. None of this was referenced directly in the logs, curiously enough.

Rogerio_Ferrei1 · Answer

I have the same Problem EMC asked to update version 6.1.1 to 6.2.

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