DPA 6.3 SLA Summary Report

Question

Hi, We are using DPA 6.3 which is monitoring our two Avamar 7.3 Grids, two Data Domain 9500s and a Networker Server.  i'm trying to get SLA summary report to work whereby it indicates how many backups ran with the Backup Window. So by default I'm using the SLA summary.  It shows 0 for Within SLA for all clients. We have over 2000+ clients but I'm pretty positive that 99% of the client backups are done within the backup window of 7PM-5AM. If I drill into Backup All Jobs for a Specific Client, Ran in Window shows 'False' and Out of Window Reason shows 'No Policy Assigned' Groups are assigned to schedules and each of the schedules (except for SQL or Oracle Inrementals) run between the backup window so why is DPA not reporting the information accurately? Looking forward to pearls of wisdom from you kind folks. Thank you. ~Matthew.

imsg · Accepted Answer

Hi Matthew,What is the time period you select to run Backup SLA Summary and Backup SLA Summary by Client ?I have tested both reports in my test lab with Time period Last month and scope is BU server 'Networker'. Both Reports are showing Data. If you need more assistance please open a SR with DPA Support. Thanks,Syed QadriSupport Engineer Data Protection AdvisorDell EMC | Technical Support ServicesDesk Phone: +1-800-782-4362 ext 3291849Cell: +1-647-308-4894Email: syed.qadri@dell.com

Matthew1970 · Answer

1900-0500

Data Protection Advisor

Was this post helpful?