ANNOUNCEMENT: OME 1.1 Patch now available

Question

OME Team,We are posting a patch today for OME 1.1 to resolve some issues that  have been impacting our users. This applies to users of OME 1.1 only. Please review the readme  carefully to understand the issues that have been addressed.The full readme text is below. The patch can be downloaded from  www.delltechcenter.com/ome. As always, take steps to back up  your database before applying any update or patch.   ----------------------------------- **************** READ THIS ***************** Be sure to read the 'Additional Info' section of the readme so you  know how to determine if the patch was applied correctly.---------------------------------------Thanks,Rob---DELL(TM) OPENMANAGE(TM) Essentials VERSION 1.1.1Release Notes - December 2012--------------------------------------------------------------------------NOTE: Dell OpenManage Systems Management software, includingEssentials and its documentation, is available on the DellSupport website at 'support.dell.com.'Essentials provides a central point of access to monitor and managesystems on a local area network (LAN). By allowing an administrator a comprehensive view across theenterprise, Essentials can increase system uptime, reducerepetitive tasks, and prevent interruption in critical businessoperations.=============================================================================Installation Pre-requisites=============================================================================This patch can only be installed on OME 1.1.0. It is not supported on OME 1.0 or OME 1.0.1 releases.NOTE: If you have received a temporary SQL trigger fix directly from Dell support and this fix is detected in the OME instance, it will be removed on installation of 1.1.1.For more information on Operating system, Browser & Consoles, and Minimum Hardware Configuration see the Dell Systems Software Support Matrix on support.dell.com/manual or www.delltechcenter.com/ome=============================================================================Issues fixed in OME 1.1.1=============================================================================* 'System is down' alert is generated for all the devices in Unknown group. After upgrading from OME 1.0.1 to 1.1 or new install of OME 1.1, discovery followed by status poll, sets Connection status to 'Off' and logs 'System is down' internal alert in the alerts console, for all the devices classified (grouped) under Unknown group.The connection status remains 'off' and 'System is down' alert is continuouslylogged on each status poll run for all the devices grouped in 'Unknown' group.NOTE: After installing OME 1.1.1, re-run discovery task on all the discoveryranges to make sure connection status for all the devices is determined accurately.* Email alert action sends time information in UTC instead of OME server time zone.After upgrading from OME 1.0.1 to 1.1 or new install of OME 1.1, configure email alert action. The emails received by a client (Ex: Microsoft Outlook)will have UTC timestamp instead of OME server time zone where ever substitution parameter $t is used in the email alert action. * Japanese/Chinese alert emails are not received or shows unknown characters.After upgrading from OME 1.0.1 to 1.1 or new install of OME 1.1 on a Windows server with Japanese or Simplified Chinese language as default setting, configure email alert action. If Japanese or Chinese characters are present in the email subject, email notifications are NOT received.If Chinese or Japanese characters are present in the email body, email is received, but the Chinese or Japanese characters are replaced with garbled unknown characters.* Making email alert action application to be more efficient.In OME 1.0.1 or 1.1 releases, if you configured email alert action, then OMEmay not close all the connections to the SMTP server in a timely manner aftersending the email.* Discovery of instrumented devices also discovered non-supported devices.After upgrading from OME 1.0.1 to 1.1 or new install of OME 1.1, chose 'Instrumented Devices' option under: 'Manage -> Discovery and Inventory -> Discovery Schedule' and run discovery tasks. All the non supported and instrumented devices found in the specified discovery ranges are also discovered and categorized under 'Unknown' group.* Task names contains unknown characters in Japanese and Simplified Chinese languagesIn OME 1.0.1 or 1.1 releases, any tasks (Ex: discovery, system updates etc.) created contains unknown characters when OME is installed in a Windows operating system with Japanese or Simplified Chinese as default language setting and without Multilingual Language Packs installed.* DSM Essentials Task manager service does not start after installing OME 1.1After installing OME 1.1, DSM_OMSE_TaskManager_32.exe does not start even afterserver reboot.* Health status on Servers with Server administrator uninstalled or disabled may not get updatedAfter upgrading from OME 1.0.1 to 1.1 or new install of OME 1.1, discover a serverwith server administrator installed. If Server administrator is disabled oruninstalled on the managed server, OME does not update the health status to unknownafter polling the status.=============================================================================Additional Information=============================================================================* After installing OME 1.1.1, the 'About' box in OME console still shows versioninfo as 1.1.0.6063. To confirm if the patch is installed, run this utilityfrom OS command prompt: ~Program Files (x86)\Dell\SysMgt\Essentials\wwwroot\Essentials\EssentialsVersion.exe -vThe version displayed is: 1.1.1.0* After installing OME 1.1.1, re-run discovery task on all the discoveryranges to make sure connection status for all the devices is determined accurately. ********************************************************************************Global Support********************************************************************************For information on technical support, visit www.dell.com/contactus.********************************************************************************Information in this document is subject to change without notice.(C) 2012 Dell Inc. All rights reserved.Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.is strictly forbidden.Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, OpenManage™,OptiPlex™,PowerEdge™, PowerVault™, PowerConnect™, EqualLogic™, KACE™, FlexAddress™ and Vostro™ are trademarks of Dell Inc. Intel®, Pentium®, Xeon®, Core™ and Celeron® are registered trademarks of Intel Corporation in the U.S. and other countries. AMD® is a registered trademark and AMD Opteron™, AMD Phenom™, and AMD Sempron™ are trademarks of Advanced Micro Devices, Inc. VMware®, Virtual SMP®, vMotion®, vCenter®, and vSphere®, and ESX™ Server™are registered trademarks or trademarks of VMware, Inc. in the United States and/or other jurisdictions.Microsoft®, Windows®, Windows NT®, Windows Server®,Microsoft Hyper-V Server 2008™, Windows Vista®, Active Directory®, Internet Explorer®, SQL Server®, and Excel® are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Novell®, NetWare®, and SUSE® are registered trademarks of Novell, Inc. in the United States and other countries. Red Hat® is a registered trademark of Red Hat, Inc. in the United States and other countries. EMC®, FLARE®, and Navisphere® are registered trademarks of EMC Corporation. Mozilla® Firefox® is a registered trademark of the Mozilla Foundation. Citrix™ XenServer™ are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and may be registered in theUnited States Patent and Trademark Office and in other countries. The term Linux® is a registered trademark of Linus Torvalds, the original author of the Linux kernel. Oracle® is a registered trademarkof Oracle Corporation and/or its affiliates.Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.2012-12

Dell_Munki · Answer

Thanks!

DELL-Rob C · Answer

thx.  Let me see what the problem could be. Rob

Miljan · Answer

Hi Rob, I can't download new patch (file not found). I am from Europe. BR Miljan

DELL-Raj S · Answer

We are working on a resolution regarding the patch download not available. Meanwhile customers can download the patch (OME 1.1.1) from the ftp site: ftp.dell.com/.../1 Thanks, Raj Shresta

Miljan · Answer

Hi Raj, What is exact path for download? I tried: ftp.dell.com/.../1 ftp.dell.com/OME/ but no success... BR Miljan

DELL-Rob C · Answer

The forum tool formats they hyperlinks when we just paste them in. Let me see if I can post these again.

btw, I think the original links are working now, at least I just tested in the U.S. and they work.

patch ftp

readme ftp

ftp://ftp.dell.com/FOLDER01152387M/1/

Miljan · Answer

Hi Rob,

I downloaded patch from original link - it works now.

Btw, I can't select any above ftp link. I open this forum post with different browsers and different computers (without any policy restriction) but no success.
It looks like they are not hyperlinks.

Thank you for help

BR
Miljan

DELL-Rob C · Answer

Thx. Tried to edit my post again and fix.  We will see.  Anyway, good the link  works. Rob

Dell OpenManage Essentials

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