3 Apprentice

 • 

2.8K Posts

February 12th, 2013 13:00

Hi and thanks for the question.

Does the download task start when a new catalog is selected? A New download instance starts in the execution history section.  Let me know if you see anything there.

Thx!

Rob

11 Posts

February 12th, 2013 14:00

Hi. No I do not see anything in the execution history. Last entry was from December when I did the first catalog load in testing a few things.

I wanted to change it to the ftp site and that's when I noticed this.

And OME still showing updates found from a catalog file no longer existing.

It is almost like it is stuck.

Thanks

3 Apprentice

 • 

2.8K Posts

February 13th, 2013 09:00

Ok, not sure what is going on with that.

You can try this to see if it helps.  Disclaimer: this involves restarting services and could impact other OME users or processes that might be going on.

Do the following:

- Close the browser

- Do an iisreset  from a cmd/dos window.

- Then restart DSM Essentials Task Manager service.

- The try again

Thanks,

Rob

11 Posts

February 13th, 2013 10:00

I had tried that. I ended up having to do a repair of OME this morning to fix it.

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