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ib_redbeard

1 Message

4228

February 8th, 2018 14:00

Installing OpenManage Essentials 2.4

Hi everyone,

I am trying to install OpenManage Essentials 2.4 and am running into an issue.  I have installed all the Prerequisites, but when it is time to select the database server (local)SQLEXPRESSOME and I use Windows Authentication (with no username and password) it comes up with an error:

Message:[Microsoft] [ODBC SQL Server Driver] [DBMSLPCN] SSL Security Error SQLSTATE: 08001

I am logged into the server as a Domain Admin

When I try to put my domain admin credentials in, it gives me another error:

Cannot connect to (local)\SQLEXPRESSOME.  Login Failed for user 'Domain\Username"  I am 100% certain that I used the correct username and password. 

 

Using SQL Server Manager Studio, I can log into SQLEXPRESSOME it seems.  So I am not sure what is wrong. 

 I am not a DB guy, so any help would be appreciated. 

I forgot to mention that this is a Windows 2012 R2 server with SQL Express 2014 on it I believe.  Whatever is packed with the Dell Openmanage Essentials

 

Thanks!

DELL-Daniel My

Moderator

 • 

6.2K Posts

February 8th, 2018 16:00

Hello

Please send a private message with your service tag to ensure we have all appropriate information on your system.

Thanks

DELL-Shivendra K

685 Posts

February 8th, 2018 21:00

Hi, thanks for the query.

What TLS protocol versions are allowed on the system where OME is getting installed? If only TLS 1.2 is enabled, you will have to follow these steps (from OME FAQ):

Q: How to install OpenManage Essentials on a server enabled only with TLS 1.2 security protocol?

A: Follow these steps:

  1. Update Windows Server to the latest available update.
  2. Enable only TLS 1.2 security protocol. Refer following Microsoft article on steps: https://support.microsoft.com/en-in/help/245030/how-to-restrict-the-use-of-certain-cryptographic-algorithms-and-protoc 
  3. Enable FIPS in Windows Server. “System cryptography: Use FIPS-compliant algorithms for encryption, hashing, and signing” should be enabled under Local Group Policy.
  4. Reboot the operating system.
  5. Install preferred SQL Server edition that supports TLS 1.2 with latest Cumulative Updates (packaged with OME 2.4). Refer following Microsoft article for details: https://support.microsoft.com/en-in/help/3135244/tls-1-2-support-for-microsoft-sql-server
  6. Install OpenManage Essentials.

dhreceniuk

1 Message

September 21st, 2018 08:00

If an Open Manage Essentials TLS 1.2 only install requires FIPs to be enabled on the server, does FIPs mode also need to be enable on all iDrac configurations?

DELL-Shivendra K

685 Posts

September 24th, 2018 19:00

That would not be necessary.

DELL-Clayton L

21 Posts

May 4th, 2019 00:00

Hi,

I encounter same issue during installation but can't fix it following your solution. Because of security policy of company, I have to disable SSL2.0, SSL3.0, TLS 1.0, RC4 128/128, RC4 40/128, RC4 56/128 & Triple DES 168, enable TLS 1.1 & TLS 1.2 only on OME server.

The OS version is Windows 2012 r2 and latest update. The OME version is 2.5. The SQL version is Express 2014 SP2 which is with OME 2.5 package.

What protocol & cipher are must have between OME and SQL Express and can not be changed?

 

Thanks!

 

Clayton

DELL-Shivendra K

685 Posts

May 6th, 2019 02:00

Enable FIPS in Windows Server. “System cryptography: Use FIPS-compliant algorithms for encryption, hashing, and signing” should be enabled under Local Group Policy.

Please ensure above is done before installing SQL Server and OM Essentials.

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