1 Rookie

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25 Posts

October 2nd, 2013 16:00

A bit of an update - after about 24 hours, I checked back on my Dell OpenManage Essentials server, it appears that the 2 servers I installed the srvadmin-cm RPM on are no longer being reported as not having an Inventory Collector installed.  It would appear that I needed to be more patient (although I assumed the status would update shortly after performing an Inventory Scan from OME).


I still get the error I mentioned above when I attempt running that command to test the Inventory Collector.  Perhaps that command is no longer supported in versions 7.2/7.3?

My other servers still have older versions of the Inventory Collector installed, and don't have the invcol tool in the /opt/dell/srvadmin/sbin/ folder, so I'm unable to see if I get the same error output or not.

2 Intern

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1K Posts

October 3rd, 2013 00:00

Hi,

Thanks for the post.

Couple of things to check.

  • If it is a 64 bit Linux system, can you please verify if these packages are installed? Following is the snippet of details from the Read Me.

* To Install OMSA on 64 bit Linux System, please install below mentioned 32 bit rpms and their dependent packages before running OMSA Deploy task from OME.

compat-libstdc++-33.i686
libxml2.i686
pam.i686
glibc.i686
zlib.i686
libgcc.i686

  • Second, Did you restart all the OMSA services, you will need to check if the invcol service also restarted and is running properly. If not, you can try a reboot of the server or restarting the OMSA services including invcol service in the linux server.

What i can think as of now is that the invcol service did not start properly on some of the servers because of which OME was not able to fetch data for you instantly. Once, the invcol is up and running, OME should be able to give you all the details. I hope this helps.

1 Rookie

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25 Posts

October 3rd, 2013 07:00

Thanks for the reply Pupul,


The servers that are reported as not having the Inventory Collector installed are all running 64 bit Suse Linux.  I checked, and all of the packages you listed are installed.  Something to note, I was manually installing/upgrading OMSA on these servers, and not running a deployment task from OME.

Also, when I was restarting the OMSA services, I was using the srvadmin-services.sh script with the restart option.  That script includes all of the OMSA services, including the Inventory Collector, correct?

I haven't tried using the deployment features with OME as of yet.  I should be able to push out the srvadmin-cm RPM to the problematic servers and create a task to install the RPM, correct?

1 Rookie

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25 Posts

October 4th, 2013 08:00

After copying the RPM to the remaining problematic servers, installing it, cycling OMSA services, and Refreshing Inventory for those servers from OME, OME seems to no longer be complaining about missing Inventory Collectors.

That seems to have done the trick.  I guess the invcol test I came across is no longer something that can be used with this version of OMSA.

Chadd

2 Intern

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1K Posts

October 6th, 2013 04:00

Hi,

Thanks for taking time and letting us know the final result. It really helps :)

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