Message:SNMP Agent shut down message

Question

I get a few alerts from OME every day about "Message:SNMP Agent shut down message" from some of our linux systems. This is a legitimate message from our servers, but we don't want to receive email about it.

However my current alert it set to send me all Warnings.

Is there a way to filter out specific messages based on text?

Thanks

DELL-Abhijit P · Answer

Hi,

Thanks for your post.

Currently there is no option to filter out specific message based on text.

To avoid the emails for this here is something you can do. Right Click on the corresponding alerts in OME and select ignore future alerts from this device. This will prevent the emails but it will also ignore those specific alerts from that device in OME and you will not see those.

Regards

Abhijit

addilapi · Answer

I am having this same issue. Twice a day at 2p ET and 2a ET I receive a series of alerts indicating both "SNMP Agent shut down message" and "SNMP Agent cold start message" from ALL of our iDRAC 7s. These alerts do not come from any other systems. I've tried everything I can to somehow filter out these alerts at the source (on the iDRAC by disabling various checkboxes under "SNMP Trap" column on the iDRAC "Alerts" page but I can't figure out how to get these to stop.

My big problem here is that I cannot filter these out on OME side. Our organization actually depends on the "SNMP Agent cold start message" traps as a way to [potentially] identify server reboots (yes I know that this message does not always indicate a server reboot but on the other hand a server reboot ALWAYS generates this trap).

Having the iDRACs sending out SNMP Agent cold start messages twice a day causes a lot of noise in our monitoring/alerting system that we don't need to see. And I can't filter these out based on device since an iDRAC and a server are consolidated into one single device in OME (so for example I can't filter out the alerts from only the iDRACs without also filtering them out from our ESXi hosts).

Please let me know if anyone has found a solution to this or if some additional control for this issue can be built into either the iDRAC or OME.

DELL-Rob C · Answer

Hi and thanks for the post.

As you say, you can filter in OME (though you mention this is not an option for you). I'm not sure on the iDrac side. You might ask over in the general sys mgt forum if someone knows how to do this for iDrac.

Rob

en.community.dell.com/.../4469.aspx

cameronredux · Answer

I posted a question about this over in the general forum: en.community.dell.com/.../20271953.aspx

addilapi · Answer

This issue disappeared for me after upgrading to the latest iDRAC firmware in the 7.2.0 / 450 release (iDRAC 7 v.1.30...)

cameronredux · Answer

Thanks addilapi I will try that!

Dell OpenManage Essentials

Message:SNMP Agent shut down message

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