Hi dilipnet,

Thanks to the post.

As of now (OME1.2) we don’t have specific feature to monitor the hard disk status. But we do have feature that will intimate you the hard disk status in terms of alerts.

OME has Alert Actions feature, if you configure “Alert Email Action” as per the requirement you will get notified by an email about hard disk status of specific group of servers. This may help you to get the hard disk status of specific group of servers.

While configuring Email alert action as per your specific requirement please take care of –

1)     Severity Association: Warning, Critical.

2)     Category and source Association : In this case select “Physical Disk”

3)     Device Association: Since you want specific group of device so associate your own created device group.

Note: Email setting need to be configure with SMTP server IP to receive an email.

Thanks,

Nitin

1.       In that ome auto generated report service tag is missing in the several devices

2.       Also is it possible to classify the machines impotence in low, medium and high categories?

Hi there...

1.  So you have a server device(s) that is not classified and missing the service tag data.  Is that correct?  If so, please try the Dell Troubleshooting Tool against that device.  If you run the SNMP test, the result set should indicate the version of Server Administrator that is on the box.  If that is detected, you should get the server classified.  If it is another device or another protocol, let me know and we can go from there.

2. No real way to classify low/med, etc.  You might create a custom group called "Low" and then create your alert filter against that group.  But I'm not clear on your objective here.

Thanks and regards,

Rob

Hi there,

If you use OMSA on the server, discover it with SNMP or WMI.  But with WMI I think you will not get some of the storage data.  Of course with OMSA you will discover the server IP itself.  Not the Drac.    For iDrac6/7  you can discover the iDrac IP via WSMan.

Interesting suggestion on warranty.  Can we discuss more?  So how do you think you would classify a low priority server?  Would you go in and select each server to classify it H/M/L?

Thx

Hi Rob,

Thanks for the update.

Yes what is the possibility to categorize the hardware in to H/M/L in the warranty report ?

BTW - I see the same server name and the IP is listed on the warranty report with different Service Level Code , Same serial Tag

how do I amalgamate those duplicate records in to once in order to create a perfect warranty report with single entry for each machine.

Regards

Dilip

Hi there,

I passed along the request you had on H/M/L.  But I'm not clear, as a user, how you would like to 'mark' a server high or low, etc.  In the GUI, how would you like to do this as a user?

On the warranty, there might be some duplication if warranties expire and are extended under a new service code for the same device.  Or there might be multiple warranty service codes that are assigned to a single service tag. Some of this is expected.  If you open a ticket the support team can take a screen shot and forward it to the dev team to see if there are other duplicated records that are not expected and need to be fixed.

Thanks,

Rob

Hi Nitin,

I have created the Alert Action in my ome and setup Critical,and Warning alerts. included memory and hard disk for action category

selected RAC as device associated with no date time restriction. action is enabled

I have selected the Normal alerts to see how it works.... however I am not receiving any alert messages.

Do I have to specifically enable any parameter on the remote host/servers and the ome server ?

What are the possible scenarios for this issue ?

Regards

Dnet

 Hi Dilipnet,

 Thanks to the post.

To setup the alert actions in OME,  Please refer this white paper [Configuring Alert Actions in Open Manage Essentials] that is available at below link: http://en.community.dell.com/techcenter/extras/m/white_papers/20437131.aspx

To receive alert in OME check below configuration settings:

1. OME: SNMP service is configured with valid community string (default -public)

2. OME: Firewall settings.

3. Loging to iDRAC UI and "Enable"  Alerts setting and add Destination Address ip i.e. OME server ip

 Thanks,

Nitin

Hi Nitin

Thanks for the info:

I will try to follow the documentation

BTW :

What are the possible scenarios that the dell ome does not show up the warranty information on the Reports –> Warranty Information page? “System names, service tag, device type are already detected with the model etc.”

But , It does not show the Service level code and the days remaining, start date ,end date on the report?

Note

Ome server has internet access, with no proxy

I just check the warranty for one of the Service tag via dell troubleshooting tool and it show up the full details of warranty

Appreciate your feedback for the troubleshooting

Regards

Dnet

Hi Nitin,

Currently I am using omsa with WMI authentication

Still the warranty information is not listed on the warranty page ?

SNMP does not work for some reason ...from troubleshooting tool. I have idarc5 6 and 7

Appreciate your assistance.

Regards

Dilip

Hello The issue here is I cannot receive alerts via my ome server I have installed the omsa on my servers Snmp enabled on omsa – community name public Ome server can reach omsa installed server via snmp from troubleshooting tool. However whn I test the snmp trap from omsa ..ome server does not listen. Thanks dnet

Hi Dilip,

 Thanks for the post.

To get warranty data under warranty information report, server should be inventoried with valid service tag.  If the server is only discovered then warranty data will not populate under warranty report. Please check and run the discovery and inventory of your server together and also check OME is able to connect warranty web page.

Thanks,

Nitin