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LukaszKU
Bronze

OME 2.3 and Trap Listener

Hi there,

I've noticed that after OME upgrade to version 2.3 SNMP Trap Listener stopped to work. I've check on 2 servers (w2k12r2) and got the same error:

Entry Point Not Foud

The procedure entry point memdup could not be located in the dynamic link library C:\Program Files\Dell\Dell Troubleshooting Tool\SNMPListener.exe

Any idea how to fix it?

thanks

Lukassz

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4 Replies

RE: OME 2.3 and Trap Listener

Hi Lukassz,

Thanks for the query.

We are aware of this issue and mitigation is in process.

As a workaround, you can repair Dell EMC Troubleshooting Tool from programs and features.

Thanks,

Shivendra

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LukaszKU
Bronze

RE: OME 2.3 and Trap Listener

Repair didn't help. Error still appears.

Lukasz

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RE: OME 2.3 and Trap Listener

Hi, please uninstall it from programs and features and use the package below to install.

en.community.dell.com/.../20444191

Thanks,

Shivendra

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RE: OME 2.3 and Trap Listener

Hi,

This problem has been addressed with OpenManage Essentials v2.4. Standalone download for Troubleshooting tool which is part of OME 2.4 release is available here: http://en.community.dell.com/techcenter/systems-management/w/wiki/4172.dell-troubleshooting-tool

Thanks,

Shivendra

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