3 Apprentice

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2.8K Posts

March 13th, 2014 12:00

Hi,

Can you check the Warranty test in the Troubleshooting Tool and see what the results say for one of your service tags?

Thx

Rob

140 Posts

March 13th, 2014 12:00

States it expires 6/2015 as it should but not so inside of OME for some reason.

March 13th, 2014 13:00

Hi,

What is the time zone and date time format on your OME machine ? Also, the OS Locale ?

Thanks,

Ashish

140 Posts

March 14th, 2014 04:00

OS is ESXi 5.1 and all machines are EST

3 Apprentice

 • 

2.8K Posts

March 17th, 2014 10:00

Hmmmmm, is this your OME 1.3 box or 1.2?

I think we need a support ticket (800-945-3355 ) so we can pull up the service tag (which I can't ask you to provide in the forum) and take a closer look.

Regards,

Rob

140 Posts

March 19th, 2014 15:00

It is the 1.3 box, I'm no longer running 1.2 in my environment.

3 Apprentice

 • 

2.8K Posts

March 19th, 2014 18:00

...doesn't make sense....ok, yep, can you call and open a ticket?

Also, do you have other systems that report warranty _correctly_?

Thx

Rob

140 Posts

March 20th, 2014 08:00

I can call once I'm not on travel, working off a 14" laptop screen isn't that beneficial for troubleshooting.  :)

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