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DELL-Rob C
3 Apprentice
•
2.8K Posts
0
March 13th, 2014 12:00
Hi,
Can you check the Warranty test in the Troubleshooting Tool and see what the results say for one of your service tags?
Thx
Rob
TRScott
140 Posts
States it expires 6/2015 as it should but not so inside of OME for some reason.
DELL-Ashish S
34 Posts
March 13th, 2014 13:00
What is the time zone and date time format on your OME machine ? Also, the OS Locale ?
Thanks,
Ashish
March 14th, 2014 04:00
OS is ESXi 5.1 and all machines are EST
March 17th, 2014 10:00
Hmmmmm, is this your OME 1.3 box or 1.2?
I think we need a support ticket (800-945-3355 ) so we can pull up the service tag (which I can't ask you to provide in the forum) and take a closer look.
Regards,
March 19th, 2014 15:00
It is the 1.3 box, I'm no longer running 1.2 in my environment.
March 19th, 2014 18:00
...doesn't make sense....ok, yep, can you call and open a ticket?
Also, do you have other systems that report warranty _correctly_?
March 20th, 2014 08:00
I can call once I'm not on travel, working off a 14" laptop screen isn't that beneficial for troubleshooting. :)
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DELL-Rob C
3 Apprentice
•
2.8K Posts
0
March 13th, 2014 12:00
Hi,
Can you check the Warranty test in the Troubleshooting Tool and see what the results say for one of your service tags?
Thx
Rob
TRScott
140 Posts
0
March 13th, 2014 12:00
States it expires 6/2015 as it should but not so inside of OME for some reason.
DELL-Ashish S
34 Posts
0
March 13th, 2014 13:00
Hi,
What is the time zone and date time format on your OME machine ? Also, the OS Locale ?
Thanks,
Ashish
TRScott
140 Posts
0
March 14th, 2014 04:00
OS is ESXi 5.1 and all machines are EST
DELL-Rob C
3 Apprentice
•
2.8K Posts
0
March 17th, 2014 10:00
Hmmmmm, is this your OME 1.3 box or 1.2?
I think we need a support ticket (800-945-3355 ) so we can pull up the service tag (which I can't ask you to provide in the forum) and take a closer look.
Regards,
Rob
TRScott
140 Posts
0
March 19th, 2014 15:00
It is the 1.3 box, I'm no longer running 1.2 in my environment.
DELL-Rob C
3 Apprentice
•
2.8K Posts
0
March 19th, 2014 18:00
...doesn't make sense....ok, yep, can you call and open a ticket?
Also, do you have other systems that report warranty _correctly_?
Thx
Rob
TRScott
140 Posts
0
March 20th, 2014 08:00
I can call once I'm not on travel, working off a 14" laptop screen isn't that beneficial for troubleshooting. :)