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April 23rd, 2015 15:00

DRM does not find any inventory in OME

I have DRM 2.0.0.187 and Dell OME 2.0.1.2222 installed on the same Win Server 2008 R2 machine.  OME discovers and inventories all my servers just fine.  When I  go to create a new repository in DRM from OME, I get the following result every time - "There are no systems available for inventory. Please try again from another Dell OpenManage Essentials Server host."  I use the ip address, it finds the server, yes to the prompt with the security certificate and then no inventory result. There is no IE proxy setup,  I can get to the URL of OME just fine in a web browser.  The AV and Windows firewalls have been turned completely off.  This is a clean stock install of both software, no upgrade or customization. I have yet to find any documentation, forum or site discussing this particular issue.  Please advise.

April 24th, 2015 14:00

Anybody from Dell support care to respond to this post?  I'd appreciate it.

54 Posts

April 24th, 2015 22:00

Hi,

Apologies for a delayed response.

We tried reproducing the issue but could not. I suggest you to open a support case on this issue with Dell Tech Center.

We can check the log if you attach it in this thread. Log available @DRM>Help>Save Log.

Thanks

April 28th, 2015 10:00

Attached the svclog log as requested.  Renamed .txt.  Thanks for the help.

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