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August 27th, 2012 17:00
30 DELL Vostro 330 computers in a lab setting bluetooth issue
We are seeing issues with the mouse cursor disappearing from these all in ones we have in two of our labs. We have tried disabling bluetooth and removing the mice, keyboards and nano dongle USB devices on a few of them but the issue still persists. Bear in mind there are thirty machines in each lab.
Has anyone else seen a similar issue? Conventional wisdom tells us it's bluetooth interference between the other computers. However after replacing the wireless keyboard and mouse on one of the desktops today, we still experienced the issue.
Thanks!
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DELL-Kiran K
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2K Posts
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August 28th, 2012 08:00
Hi TheBUNKY1974,
The cursor issue might be happening due to the drivers, please use the below link and update Bluetooth drivers.
www.dell.com/.../vostro-330
If it doesn’t fix please write back with the mouse and keyboard model number so that we can check the details about the product and help you further
DELL-Roshan L
6 Operator
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4.4K Posts
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May 30th, 2013 04:00
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