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720, Black screen and movable cursor, no boot, no safe mode, no Vista, no $%#!
Black screen and movable cursor only, Vista won't start at all, no ctrl/alt/del, safemode won't work either.
Some of the problems before the computer failed completely are:
BSOD...
dwm.exe - application error ------------------------
the instruction at0x73a6f286 referenced memory at 0x73a6f286. The requested data was not placed into memory because of an I/O error status of 0xc000000e.
Click on okay to terminate the program
Explorer.exe/application error ------------------------------------------------
the instruction at0x76a70a5a reference to memory and0x76a70a5a. The required data was not placed into memory because of an I/O error status of 0xc000000e.
Click on okay to terminate the program.
Explorer.exe -- application error ------------------------------------------------
the instruction at0x73685402 referenced memory at 0x73685402. The required data was not placed into memory because of an I/O error status of 0x000000e.
Click on okay to terminate the program.
Screensaver:ss branded.scr -application error: --------------------------------------
the instruction at0x73aa7552 referenced memory at 0x73aa7552. The required data was not placed into memory because of an I/O error status of 0xc000000e
Microsoft Visual C++ runtime library -------------------------------------------
runtime error!
Program; see:/windows/system 32/nvcplui.exe
Microsoft Windows ----------------------------------------------
NVIDIA control panel application, 1.4.6.09 has stopped working.
Windows can check online for a solution to the problem.
Check online for a solution and close the program.
Flight simulator X still won't work even with all settings turned down to "minimal" and its resolution is set at 1024 x 768 x 16bit
Error: ----------------------------------------- Your computer has run out of available memory. Please restart flight simulator and select different graphics, scenery, and traffic settings. (Worked fine with HP Pentium 4, Pentium D and Core2 Q6600, but they were all running XP)
Vista locked up again, just running gadgets.
The Blue Ray disc player "Cyber Power DVD" locks up, (freezes then shuts down machine) (many different discs most of them new).
The soundcard keeps resetting itself to 2.1 instead of 5.1 surround sound
Installed the new drivers for Sound Blaster X-fi sound card.
Original version 6.0.1.1281 April 27 07.
New driver designed for vista operating system version 2.15.0002, October 9, 2007.
Error: Setup wasn't able to detect a supported product on your system, please ensure that your product is properly installed before running the setup program. Setup will exit.
Blue Screen of Death -------------------------------------TFS.system problem has been detected and windows shut down to prevent damage to your computer kernel data in page error stop 0x703DD80AE70 date stamp 4549ACEB
Blue Screen of Death ------------------------------------- kernel data in page error: Stop 0x000007a (0x0403968), 0x00000E 0x71545860,0x8072 Dooo Storport.sys address 8072D000.
Blue Screen of Death ------------------------------------- Vol Snap.sys address 86ZC9DD Base at 80615000 date Stamp 4549b1bb
Driver_IRQL_Not_Less_Or_Equal
Out of memory
Lock up! Hard re start..
running WM Player & slide show
A fatal error has occurred. The program needs to close.
Desktop picture turned Black
Incorrect Dll loaded Google Desktop.exe....
McAfee proxy service module has stopped working
Windows can check online for a solution to the problem.
Check online for a solution (recommended) or close. View problem details.
Dell QuickSet has to be reset every time the computer is started
Even the screensavers won't run properly, bubbles, Aura, 3-D text, (all run fast, slow, fast, slow)
The computer was purchased to run Microsoft software ,SFX, spent two months talking to technicians at Microsoft, NVIDIA, and Dell, can't get anyone to help. Also posted on nine different technical forums, (Dell, NVIDIA, Microsoft, computing.net, AVSIM, Simradar, etc.) also with no luck.
Davet50
14.4K Posts
0
January 5th, 2008 20:00
Ammz
43 Posts
0
January 5th, 2008 20:00
The_Mr_E
19 Posts
0
January 5th, 2008 20:00
New motherboard, CPU, memory, graphics cards, hard drives,
Many fresh installs, some from disk some from factory image.
Also tried clean install of windows XP on new hard drive, and dual boot.
The computer goes past the boot screen, the Vista progression bar shows at the bottom of the screen, the Windows icon comes up and says please wait and then the screen turns black with movable cursor
Yes, the LED lights are on and are set to the previous settings from QuickSet.
Please, can't anyone help?
The_Mr_E
19 Posts
0
January 5th, 2008 20:00
Some of the new problems we are having on this machine with XP (besides not being able to find drivers and basic software) are:
The screensavers show big problems,
"Space" should be an astronaut waving with the international space Station and planet Earth in the background. What you get is: a very blurry low-resolution astronaut with incredibly jagged edges, with no background at all.
"Aquarium" the background should be a light to dark green graduation. What you get is: 16 distinct bands of colors (as if it is eight or 16 bit color) very poor detail and jagged edges.
Along with all of the other problems.
The_Mr_E
19 Posts
0
January 5th, 2008 21:00
Gontue
180 Posts
0
January 6th, 2008 00:00
QX6700 2.66GHz Overclocked to 3.47GHz
4GB RAM
Dual 768MB nVidia GeForce 8800GTX
SATA RAID 0 with Dual 160GB 10k RPM Hard Drives
X-Fi sound card
Ageia PhysX Processor
1 kilowatt Power Supply
Windows XP Pro
mombodog
12.7K Posts
0
January 6th, 2008 02:00
EBSIT
8 Posts
0
January 6th, 2008 02:00
The_Mr_E
19 Posts
0
January 6th, 2008 16:00
Thank you all!
There are some very good suggestions here.
1) Yes, Vista has been installed with only 2 GB of memory. (And then two more sticks of Corsair dominator DDR2 EPP memory sticks were used to replace original memory and then added to the 32 bit system). (No noticeable difference)
2) "Sounds to me like you've eliminated any hardware problem. I mean the only thing you haven't changed is the case and the CD/DVD drives."
Yes, the Philips blue Ray disc will not work either it cannot be used to install the operating systems or other software, so we had to go out and buy a mad dog DVD RW (40 bucks, seems to be the only thing in the computer that works)
3) Yes, removing one of the video cards has also been tried.
4) Yes, three different imaged to hard drives have been tried and we bought a new retail 500 GB Seagate barracuda hard drive and used it for clean installations of both Windows Vista and the windows XP from disk.
5) No, the computer is not plugged directly into the wall socket is plugged into a $300 uninterruptible power supply/power conditioner unit.
6) Yes, the plug is properly grounded and has been tested.
7) Yes, the operating system has been reinstalled many times with only one drive attached.
8) Yes, the bios has been set to "factory settings"/default settings many times and has been reset using the jumper many times.
9) Yes, This STINKS! Can anyone help?
Gontue
180 Posts
0
January 6th, 2008 17:00
QX6700 2.66GHz Overclocked to 3.47GHz
4GB RAM
Dual 768MB nVidia GeForce 8800GTX
SATA RAID 0 with Dual 160GB 10k RPM Hard Drives
X-Fi sound card
Ageia PhysX Processor
1 kilowatt Power Supply
Windows XP Pro
ai5u
272 Posts
0
January 6th, 2008 18:00
The_Mr_E
19 Posts
0
January 6th, 2008 19:00
Yes, all four diagnostic lights turn off after startup.
Yes, this computer was DOA (dead on arrival)
Yes, the CPU has been changed (as stated above)
No, the Blue Ray player and power supply have not been changed, also the power switch has not been changed out yet (I expect this to wear out shortly because of all the hard restarts)
Yes, no less than nine different NVIDIA drivers have been tried, including the beta drivers. (The latest one was released 12/20/07 version 7.15.11.6925)
gdwrnch3
3.3K Posts
0
January 6th, 2008 20:00
The_Mr_E
19 Posts
0
January 6th, 2008 23:00
The media shield drivers won't install.
Everything works fine until step number 4 in the installation,
where there should be a "pop-up window" with "on-screen installation instructions in the window"
it just shows the file window:
C:\Dell\Drivers\R171687. And the "sataraid" file and the "Version" file.
Under the "sataraid" file there are seven other files, none of which can launch an installer.
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Hard Drive Installation (via WinZip) with HTML Pop-Up Window for
R171687.EXE
Download
1.Click Download Now, to download the file.
2.When the File Download window appears, click Save this program to
disk (Windows XP users, click Save) and click OK. The Save In: window
appears.
3.From the Save In: field, click the down arrow then click to
select Desktop and click Save. The file will download to your desktop.
4.If the Download Complete window appears, click Close. The file
name icon appears on your desktop.
Install
1.Double-click the new icon on the desktop labeled R171687.EXE.
The Self-Extractor window appears.
2.Click OK or Continue.
The Self-Extracting Driver Installation window appears and prompts to
extract files to C:\DELL\DRIVERS\R171687.
3.Leave all of the default settings and click Unzip or OK. If the
directory doesn't exist, you'll be prompted to create one. Click Yes. A
Self Extractor window appears and indicates C:\DELL\DRIVERS\R171687 files were
extracted.
4.Click OK.
Follow the on-screen installation instructions in the window.
HTML Pop-Up With Install Now Button
1.The Dell Software Installation Documentation window appears.
2.Click the Install Now button. A File Download window appears.
3.Click Run this program from its current location and click OK.
The Security Warning window appears.
4.Click Yes. The InstallShield Wizard window appears.
5.Follow the on-screen instructions.
Message Edited by The_Mr_E on 01-06-2008 11:46 PM
gdwrnch3
3.3K Posts
0
January 6th, 2008 23:00
Message Edited by gdwrnch3 on 01-06-2008 09:06 PM