Unsolved
This post is more than 5 years old
1 Message
0
13592
ATI Radeon HD 4200 Display Issues
Hi
The display on my monitor has recently changed. I now have a black border around the edge so the display no longer goes to edge of the screen (about 1 cm wide).
After checking various causes I think it may be due to the ATI Radeon HD 4200 video card I have may be the root cause? I have attempted to update the driver for this in the Control Panel settings but it appears up to date, although not sure if is fully compatible with Windows 10 and perhaps an update has caused the issue.
Any advice would be greatly received. My computer is a Dell 570 Inspiron.
Matt
RoHe
10 Elder
10 Elder
•
44.4K Posts
0
November 26th, 2017 14:00
If you right-click an empty area of the desktop select the Screen Resolution option and make sure it's set to the native (optimal) resolution for your specific monitor. Check the monitor's manual for its native resolution.
If that doesn't help, manually set a System Restore point, to be safe. Then open Device Manager and roll back the ATI video driver to the previous version. And if that still doesn't help, try rolling back the Intel HD Graphics driver too.
And if that still doesn't help, read this and try at your own risk:
community.amd.com/.../184967
speedstep
9 Legend
9 Legend
•
47K Posts
1
November 27th, 2017 04:00
This card is legacy. Directx June 2010 as well as the Legacy Driver and DOTNET 2.0 3.5 is required for CATALYST CONTROL CENTER. Automatically Detect and Install Your Driver DOES NOT and WILL NOT ever work with LEGACY cards.
https://www.microsoft.com/en-us/download/details.aspx?id=8109
You download the file and extract to a FOLDER then run dxsetup.exe
https://docs.microsoft.com/en-us/dotnet/framework/install/dotnet-35-windows-10
You will have to use the Legacy Drivers for this card or get a newer one.
fhill
99 Posts
0
November 29th, 2017 07:00
It isn't compatible, and that is precisely the problem: support.amd.com/.../Win10-Driver-Support.aspx
You're going to need to buy a new card for your system to work correctly. I had the same problem with an HD 4670 and, no matter what you do, you won't get the text and graphics to look good. I tried everything at the time I installed Windows 10, including the legacy drivers, and it simply was no good. I ended up getting a GTX 750, and that worked fine. But, there are many, many compatible choices, both AMD and nVidia based.
speedstep
9 Legend
9 Legend
•
47K Posts
1
November 30th, 2017 11:00
Fhill your answer is completely WRONG. I am using a radeon 3450 with Windows 10 on an optiplex 760 with the legacy drivers to post this message. Catalyst Control Center and Dual monitors and Directx 9 and 10 are working just fine.
The card works fine in windows 7 8 and 10 with the LEGACY WDDM 1.0 driver. He does not have to buy a new card but he does have to reinstall DOTNET 2.0 3.5 and Legacy direct play from control panel while online because these components are downloaded not installed by default. This is also why DIRECTX June 2010 is also required.
Windows 10 system requirements
Windows® 10 will install the default Microsoft®Basic Display Driver (MBDD) for these graphics adapters. MBDD provides basic display functionality (low resolutions and color) on a single monitor but DOES NOT support: