BUILD A COMPUTER FOR YOU...YEAH RIGHT

WE PURCHASED A COMPUTER FROM DELL THIS PAST DECEMBER, WE TOLD THE SALES REP IT WAS MAINLY GOING TO BE USED FOR GAMES. WE GOT THE BIG HARD DRIVE THE EXPENSIVE  LCD MONITER,EXTRA SPEAKERS AND ALL THE OTHER STUFF, BUT WHAT WE DIDNT GET IS A VIDEO CARD THAT WILL WORK WITH ANY GAMES .I HAVE CONTACTED CUST. SUPPORT AND ALL THEY WILL OFFER ME IS A  $100.00 COUPON TOWARDS THE COST OF THE THE CORRECT VIDEO CARD. NOW AM I BEING UNREASONABLE WHEN I SAY THAT I DONT THINK I SHOULD HAVE TO PAY FOR A VIDEO CARD THAT I SHOULD HAVE GOTTEN IN THE FIRST PLACE. AFTER ALL THEY ARE THE EXPERTS, WE CALL THEM BECAUSE WE DONT BUILD COMPUTERS FOR A LIVING.

IF ANYONE HAS HAD A THE SAME OR RELATED PROBLEM AND CAN OFFER ANY ADVICE ON HOW TO HANDLE THIS PLEASE RESPOND.                          

                                                                                                     THANK YOU