Highlighted
Netbusterman
1 Copper

Dell 27" Ultrasharp Monitor 2709W Vertical and Horizontal Lines above image

My Dell 27" monitor have horizontal and vertical lines above image. The image ok is but lines is contrast and sharp. Please help me to solve this problem?

0 Kudos
3 Replies
Moderator
Moderator

RE: Dell 27" Ultrasharp Monitor 2709W Vertical and Horizontal Lines above image

Netbusterman,
We need to see pictures of all the colored screens when running the BID (Built-In Diagnostics). On the monitor.

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Would you like to be a Dell Community Rockstar?
0 Kudos
Netbusterman
1 Copper

RE: Dell 27" Ultrasharp Monitor 2709W Vertical and Horizontal Lines above image

Dear Jess please take a look at this video! I've posted it on Youtube. Thanks.

www.youtube.com/watch

0 Kudos
Moderator
Moderator

RE: Dell 27" Ultrasharp Monitor 2709W Vertical and Horizontal Lines above image

Netbusterman,

As I previously stated, you MUST show pictures of the monitor running the BID. If the test comes back that the monitor is defective and you are within your warranty, you can click the link below for monitor replacement.

Monitor FAQ

Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Would you like to be a Dell Community Rockstar?
0 Kudos