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41474
September 11th, 2014 08:00
Driver install failing to extract
I am setting up an Optiplex 3020 computer using our windows VLA version (Windows 7 Enterprise). It was shipped with Windows 7. When I try to install the drivers (starting with chipset, but tried others with same result), they fail with error 9. This seems quite common, however, I can't see how anyone has resolved this issue.
I have done this many times using non-Dell equipment and have never had problems.
Any help would be greatly appreciated.
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fnwsutech
2 Posts
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September 18th, 2014 12:00
I was able to resolve this by using the "add to list" feature and then downloading the list. For some reason, the individual downloads would not extract. But downloading them in a list worked. I had tried re-downloading, downloading to a different flash drive but everything failed.
speedstep
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47K Posts
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September 11th, 2014 13:00
Extract Error 9 is from Magic ISO not from a Dell Product.