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1097561

February 4th, 2012 16:00

Error: Alert! Previous attempts at booting this system have failed at checkpoint [nnnn].

Please help this has been happening for a while now. I dont know what is causing it. It has been a month or so.

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support —   The computer failed to complete the boot routine three consecutive times for the same error (see Contacting Dell <ADMIN NOTE: Broken link has been removed from this post by Dell>for assistance).

I believe that is the error, It goes so fast i never have time to figure it out. I read only parts of it. I have changed the powersupply and all the fans. I even put this dell into a new case! Yes, it has been done. It is currently a Dell 530s from November of 2008.

The issue can be resolved by removing the usb ports in the back. Should i buy extra usb addons from my tech astore and use those or is there a fix to this really irritating problem. Dell Technical support over the phone was not much help :(.

Can I please get a solution.

The computer tries to boot several times until it actually does. What is the problem?

6 Operator

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34.2K Posts

February 4th, 2012 17:00

Hi Mv82695,

Replacing the power supply, fans and case is not going to solve this problem. Sorry you spent all that time for nothing.

My first suggestion would be to replace the motherboard battery and reset BIOS defaults. If you are still haivng trouble and unplugging the USB header works, then by all means just purchase a PCI card with USB ports.

13 Posts

February 4th, 2012 17:00

i tried resetting it no hope kinda got worse i hadda fix it. what should be the proper boot order the default is set to

first device: removable

second device: harddisk

third device: cd-rom

boot other device: enabled

should: removable even be on the boot screen

and what about boot other device enabled?

can you please give me a boot order to follow

13 Posts

February 4th, 2012 17:00

sir im done touching my motherboard and the battery, i dont think its the battery because i dont have any battery problem signs. Ill try resetting the battery if i get steps on how to do it and if its safe. Instead of replacing the battery will resetting the bios help, and how do you do this. I know i spent the time for not much but I now have a full midtower case and a 400watt powersupply before i use to have only a 250watt slime case which was no fun.

6 Operator

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34.2K Posts

February 5th, 2012 04:00

What is the checkpoint code [nnnn]?

The boot order is not important. What you have is fine.

13 Posts

February 5th, 2012 08:00

I dont know what checkpoint it is, I never have time to read it cause it flashes so quick. next time I'll focus on that, but I turn my pc on without any usb cables attqached to it and it boots up fine.

6 Operator

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14.4K Posts

February 5th, 2012 09:00

what items do you have attached as USB?

6 Operator

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34.2K Posts

February 5th, 2012 13:00

Let me suggest you set the boot order as follows:

1. CD

2. Hard drive

Nothing else.

13 Posts

February 5th, 2012 14:00

the defaults are

1. removal

2. HD

3. CDROM

Boot other: Enabled:

^^should i leave that enabled. And should i remove "removable"

6 Operator

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34.2K Posts

February 5th, 2012 14:00

Yes, remove "removable".

Boot other should be disabled.

8 Professor

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8.8K Posts

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35.3K Points

February 5th, 2012 14:00

May we ask which OS you're using?

I had a problem like this when I moved a Windows install from an Intel-based board to an AMD-based one. Windows XP only, though; XP x64 and Windows 7 both worked alright.

13 Posts

February 5th, 2012 16:00

Windows Vista Basic 32Bit

8 Professor

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8.8K Posts

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35.3K Points

February 5th, 2012 18:00

Have you applied all the service packs and updates?

13 Posts

February 6th, 2012 18:00

I changed my bios options as osprey4 said and ill let you know if it still occurs, plus i ordered a pci usb extra ports cause it boots up fine after i remove all the usb ports connected then boot it up, changing bios options helped, dell needs to issue a new bios update to configure the boot orders

13 Posts

February 7th, 2012 03:00

Nvm, bios options did not help, it might be my keyboard though causing the failed boots.

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