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154071
August 6th, 2009 15:00
Forgot Optiplex 755 Hard Drive Password
I forgot my Optiplex 755's hard drive password!!! I cannot get into my system to backup my data without this password! Is there anyway that I can remove or reset this password? Thanks.
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RoHe
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August 6th, 2009 15:00
Read this.
I have to take your word that this really is your own system and you're not trying to break into someone's PC. I take no responsibility if you remove the password on someone else's system...
Ron
shesagordie
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August 6th, 2009 15:00
theelitetechnician975
Have you tried using the 'Password Jumper' [PSWD] on the motherboard?
See HERE <ADMIN NOTE: Broken link has been removed from this post by Dell> and go to 'Advanced Features'.
Bev.
theelitetechnic
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August 6th, 2009 16:00
It's okay. I just chatted with Dell tech support and we were able to erase the password after I gave them the system security information for the account. Everything is good now. Thanks anyway.
ejn63
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August 6th, 2009 16:00
It sounds more like the user lost the Windows password. If so, the first thing to try is Safe Mode - you may be able to get into Safe Mode, and if you can, you can change your password from there.
F8 before Windows begins to load.
shesagordie
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August 6th, 2009 19:00
theelitetechnician975
Happy to hear that the problem is resolved and thank you for the heads up.
Bev.