Maritmanelleke

updated

11 years ago

0

30002

June 16th, 2015 02:00

I need Dell Resource CD/DVD

Hella,

I want to reinstall windows 7 home premium on my desktop. But I don't have any recovery data left and no windows dvd. On the Dell website I cannot find how to order or to download this files. Who can help me?

I do have a Dell desktop, with servicetag, but with the tag no files can be found.

Thanks in advance.

  • DELL-Chris M

    Community Manager

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    Posted June 16th, 2015 14:00

    Dell no longer ships the Resource CD/DVD. Also, the data on a Resource DVD will be years old. You should get all drivers from the specific models driver website.


    DELL-Chris M (old account)

    #IWork4Dell

  • DELL-Hemalatha

    6 Operator

    2787 Posts

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    Posted June 16th, 2015 04:00

    Hi, 

    Please try the ftp://ftp.dell.com/  link for drivers. 

    Unfortunately the cd's shipping have been stopped a while ago.

    Regards

  • 4986

    0

    Posted June 16th, 2015 06:00

    Oh dear, do I have to open each folder to see if my desired link is in there? Serious, is there no other option?

  • speedstep

    11 Legend

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    Posted June 16th, 2015 09:00

    There are zero options when you do not say what model and what OS you are talking about.

    There is no such thing as one size fits all for all models for all os.

  • 4986

    0

    Posted June 16th, 2015 11:00

    I agree, excuse me!

    I do havea Dell Studio Xps, running Windows 7 home premium.

  • Philip_Yip

    11 Legend

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    Posted June 18th, 2015 01:00

    If your warranty has run out you may have difficulties or incur costs procuring installation media. At the end of next month Windows 10 RTM is out and your Windows 7 Home Premium OEM license is eligible for a free upgrade. My advise is to install the Windows 10 Insider Build 10130 now and use it as a stepping stone to get Windows 10 RTM (Microsoft's representative Gabriel Aul has stated there will be no cutoff for Windows 10 Insiders from reaching Windows 10 RTM):

    http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/download-windows-10-technical-preview-iso/

    Note the Windows Insider 10 Insider Build 10130 is prerelease software but it is relatively stable.