Unsolved
This post is more than 5 years old
2 Posts
0
21049
Inspiron 660 mini tower Blank screen
When starting up the screen goes to the log on and asks for a password. After the password is entered instead of going to the windows 8.1 opening screen it goes to a blank screen. There isn't anything that will bring video back except Ctrl/Alt/Del. This brings up the options of Lock, Switch User, Sign out, and task manager. Going into task manager shows no processes that are stopped running. signing in and out does nothing either. Any ideas what might be causing this action?
speedstep
9 Legend
9 Legend
•
47K Posts
0
August 27th, 2014 12:00
After You login what happens when you press WINDOWS KEY and D?
DLUBY
2 Posts
0
August 27th, 2014 18:00
Thanks for the suggestion unfortunately it garnered no results. The screen remained blank.
JR TURNER
1 Message
0
August 27th, 2014 19:00
I have a Dell 660 desktop and also have this identical problem. I have run the ePSA Preboot System Accessment and it found no errors. My bios is A11 and bios date is 10/14/2013. I did read on net that someone has had this problem and their bios date had changed to 3014. They managed to correct the date and everything now works. My bios date is correct so this is not my problem.
SVJeff
105 Posts
0
September 10th, 2014 21:00
Just in case anyone with similar problems runs across this post, I had a similar situation that was just resolved. The solution is at:
http://en.community.dell.com/support-forums/desktop/f/3514/p/19599345/20676115