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281 Posts
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1691
July 10th, 2017 13:00
Latitude 5570 BIOS not compatible with bitlocker
see above
getting:
"the trusted platform module on this computer does not work with the current BIOS. Contact the computer manufacture fro BIOS upgrade instructions"
well dell--here I am...what do I do? (yes, it has latest BIOS....)
No Events found!
cleatus45
2 Intern
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281 Posts
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July 10th, 2017 13:00
cleatus45
2 Intern
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281 Posts
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July 10th, 2017 13:00
think I found it...turns out the Dell command update doesn't give you the latest update....
found a NEWER version of the bios on dell site.
Failboat
DELL-Jesse L
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July 11th, 2017 08:00
cleatus45,
Dell is currently working on a bios update to resolve this issue.
Symptoms for Windows 10:
Issue is seen only after updating to the latest BIOS and resolves when rolling back the BIOS
In windows 10 the issue may present as BitLocker triggering over and over again on startup. You can also back flash to a previous BIOS to verify this resolves the issue. Messages in TPM.msc as they appear in different versions of Windows 10
Latitude 5570 Drivers, Downloads and Manuals
speedstep
11 Legend
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47K Posts
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July 14th, 2017 10:00
Rolling back how far?
This package provides the Dell System BIOS Update and is supported on Dell Latitude E5520 for Windows and DOS Operating Systems.More details
Latitude E5520 System BIOSMore details
Latitude E5520 System BIOSMore details
Latitude E5520 System BIOS A09More details
Latitude E5520 BIOS A08More details
E5520 BIOS A07More details
E5520 BIOS A05More details
Latitude E5520 System BIOS A03More details
Latitude E5520 System BIOS A02More details
Latitude E5520 System BIOS A01More details
Latitude E5520 System BIOS A00More details
cleatus45
2 Intern
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281 Posts
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September 25th, 2017 05:00
FYI--- I am running win 7 64
will try the rollback