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January 5th, 2008 19:00

Logitech cordless mouse/keyboard conflict

I posted this issue several years ago.  To the best of my recollection no reply was posted.
 
Dimension 8250
Win XP (SP2)
1.0 G ram
 
With my previous Dell PC (win 98) my Logitech cordless mouse together with my wireless keyboard worked problem-free. 
 
When I purchased my current system (3+ years ago) I could get only one or the other of the two to work.  (When I would "connect" the wireless signal for the mouse the keyboard would quit working.  When I would "connect" the keyboard the mouse would cease to function.)
 
That was three years ago.  In the past year I've experienced slightly different results.  The mouse works perfectly but now if I "connect" the keyboard not only does the mouse cease to function but the keyboard will not function either.  (In other words, the wireless keyboard does not work at all.)
 
Is this a known problem?  Would, perhaps, a driver update solve the issue?
 
I have run various "driver - scan" programs and each results in notification of a mouse driver update.  (I neither completely trust these programs nor have I paid to fully use their functions.)
 
It appears my mouse and keyboard driver version is 3.10.0.103.  (Should the driver(s) for both be the same?)
 
As this has been an issue of mine for many years it is obviously not high on my priority list.  Nonetheless, it is troublesome.  I'd like to use my cordless keyboard that has been sitting useless for several years! 
 
BTW, yes, I have installed new batteries in each device - several times.
 
Thanks for any and all info and/or ideas.
 
Edited immediately upon posting:  Unlike my previous PC this one has numerous USB ports (several in the rear and a couple in front).  I recall plugging the mouse and keyboard connections into various ports would often result in different results/problems.  Not being totally familiar with USB I wonder ... once installed, should ANY device plugged into ANY USB port work correctly?


Message Edited by DLee on 01-05-2008 04:04 PM

463 Posts

January 5th, 2008 20:00

To me, it's rare to have a problem with a Logitech product. I'm an advocate of Logitech products. I've used a Logitech MX Duo (wireless combo) for a few years on my Dim 8200.

Have you visited Logitech's "Troubleshooting" section of their website? (HERE)

Also, you can download Logitech software for "mouse/keyboard combos" here.

6 Operator

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14.4K Posts

January 5th, 2008 21:00

what model of keyboard and mouse do you have?
I too have been using a mx duo for years on my 8200 and my current system with no issues and only once have it had to change the batteries in the keyboard.
 
are you connecting the kbd/mouse via usb or PS2?
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